RAN Virtualization OA&M Engineer

Job Description

• OAMP/FCAPS subsystem integration and troubleshooting in wireless networks.
• Tier3 SME experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, and work with R&D to provide the RCA (Root Cause Analysis) to the customer.
• Assist SMEs (Subject Matter Experts) with development of product requirements, feature requirements, systems and performance analysis, Work with the team to conduct deep-dive customer sessions, new technology introduction of 4G/5G RAN Network Management features and introduction of virtualized networks
• Assist SMEs with analysis of the customer requirements, converting them into system requirements and capturing of detail design for the development team.
• Assist SMEs Technical Management of new products and SW releases to ensure that promised features are delivered with expected performance
• Provides technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translates and communicates complex technical design considerations between the Client sales team and carriers’ network business.
• Works closely with various support organizations and cross- functional teams from SEA and Client R&D to achieve successful new product roll-outs and developments.
• Ensures that customer commitments are achieved according to plan.
• Ability to travel sporadically during the project.

Success Criteria:
Technical Acumen
• Key contributor in driving the technical solutions to customer through complex organizational dynamics

Presentations Skills
• Leveraging your ability to communicate effectively with all levels of organization as well as HQ partners on initiatives

Excellence Dealing with Ambiguity
• Bringing your experience in problem solving and ability to navigate complex organizations with pivotal shifts

Background & Competencies Required:
• Minimum 5 years of OAMP/FCAPS/OSS knowledge/experience for EMS/NMS and RAN network elements.
• Minimum 1 year of EMS/NMS and RAN (vCU/vDU) Network Function Virtualization (NFV) experience.
• Bachelor’s degree in EE/CS/TE is required. Master’s degree is preferred.
• Must have experience with OAMP/FCAPS subsystem design and development in wireless networks.
• Must have experience authoring and implementing EMS/NMS/NE SW upgrade MOPs in commercial networks.
• Must have Tier3 SME experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, work with R&D to provide the RCA (Root Cause Analysis) to the customer.
• Understanding of Automation & Orchestration frameworks is preferred (knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP).
• Must have understanding of EMS applications, TR-069, Netconf protocol, YANG models & Restful APIs.
• Fundamental understanding of Openstack/Kubernetes is preferred.
• Understanding of virtual switches, network connections, Virtual port types (ie: SR-IOV, VirtIO), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI is preferred.
• Experience in performance measurement & tuning of VMware/Openstack servers and Virtual sessions and management of servers resources between virtual machines is preferred.
• Understanding of 3GPP systems: Core and RAN networks, architecture and protocols is preferred.
• Understanding of Hardware and Software architecture is a must.
• Must have hands-on experience with High Availability and redundancy systems.
• Experience on system engineering projects to include technical requirements identification, technical solutions to address customer requirements with details to design /deploy / manage their infrastructure is preferred.
• Must have troubleshooting experience using command-line tools and scripts
• Must have experience with SNMP and TNM protocols and NMS/OSS interfaces.
• Must have experience with Unix/Linux, scripting tools like PERL, TCL, shell.
• Experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP is preferred.

Necessary Skills and attributes:
Demonstrated ability to interact at all levels within customer's organizations. The ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations. The ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives. The ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents. Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience. Ability to work with a cross-functional Client team to achieve customer contracted objectives and specific team goals within established time frames and requirements. Assist in and if needed direct the Client team in lab and field trials related to introduction of products sold to the customer.

Physical/Mental Demands:
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.