Demo

Technical Writer

Telnet Inc
Boston, MA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/22/2025

Job Title : Technical Writer

Location : Boston, MA

Duration : 6 months

Job Description :

The DTCC Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.

Key Responsibilities :

  • Provide expertise and guidance and best practices on product documentation set up for commercial purposes
  • Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
  • Work with UX team to optimize the setup of documentation on Resource Hub
  • Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
  • Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited) :
  • Product architecture diagram
  • User Guide
  • Production functional features
  • APIs and EndPoints (where applicable)
  • ABIs and Scripts (where applicable)
  • Workflow Diagrams
  • Infrastructure Requirements
  • Deployment Diagrams
  • Assist with content generation and production of documents as necessary
  • Assist in creating content strategies and documentation plans to support product development.
  • Collaborate with cross-functional teams to understand end-user needs and incorporate feedback

Skills and Experience Required

  • 5 years of experience as a Technical Writer, with a focus on API and ABI documentation
  • 2 years of experience in a software development role
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts
  • Proficiency with various authoring, CMS, and task management tools
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
  • Must have :

  • 5 years of experience as a Technical Writer, with a focus on API and ABI documentation
  • 2 years of experience in a software development role
  • Experience with legacy financial institutions technology and API integration architecture.
  • Experience with Blockchain and Web3 technologies.
  • Strong understanding of APIs, RESTful web services, and programming concepts
  • Proficiency with various authoring, CMS, and task management tools
  • Familiarity with API documentation tools, such as Swagger, Postman, or similar.
  • Proficiency with Confluence, JIRA, and JSON.
  • Basic diagramming skills using tools like draw.io, Miro or similar.
  • Experience using tech stacks like Python, MongoDB, CDC, and Kafka
  • Experience working in a fast-paced, dynamic environment.
  • Strong time management skills.
  • Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.
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