What are the responsibilities and job description for the IT Technician position at TELOS GLOBAL?
Telos Global specializes in the conception, design, training & consulting services, and production associated with high-quality press hardened steel and aluminum stampings, tooling, and the associated thermal and production equipment.
As an IT Technician at Telos Global, you will be responsible for maintaining, troubleshooting, and enhancing our IT systems to ensure smooth operations. You will work closely with various departments to support technological needs and implement solutions that improve productivity and efficiency. This role requires flexibility, as the assigned responsibilities may vary based on the needs of the organization.
Standard Schedule: 8:00 AM -5:00 PM
Overtime: Must be flexible to work overtime based on company technical needs.
Essential Job Functions:
- Install, configure, and maintain hardware and software systems within the manufacturing environment.
- Monitor and troubleshoot network issues, ensuring minimal downtime.
- Provide technical support to staff, including training on new software and hardware.
- Collaborate with engineering and production teams to integrate IT solutions into manufacturing processes.
- Assist in the implementation of IT projects, ensuring alignment with overall business objectives.
- Maintain accurate documentation of IT assets, network configurations, and support requests.
- Ensure compliance with data security and privacy regulations.
- Stay updated on the latest technologies and trends in automotive manufacturing and IT.
- Perform other duties as assigned.
Education/Experience Prerequisites:
- High school diploma or equivalent qualification.
- Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent experience preferred.
- 2 years of experience in an IT support role, preferably within the manufacturing sector.
- Proficiency in network administration, hardware troubleshooting, and software installation.
- Familiarity with manufacturing software and systems (SAP, Microsoft 365, ect. Active Directory,) is a plus.
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and interpersonal skills.
- Strong communication skills and ability to work effectively in a team environment.
- Willingness to work flexible hours and adapt to changing responsibilities.
Benefits: Eligible after 30 days of service
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
- Vacation & Employer paid uniforms after 90 days of service.
Telos Global is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Job Type: Full-time
Pay: $21.63 - $24.04 per hour
Benefits:
- Tuition reimbursement
Schedule:
- Day shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $22 - $24