What are the responsibilities and job description for the Sr. Network Engineer position at Telsource?
Senior Network Engineer Job Description
The Senior Network Engineer is a technical position responsible for performing various work functions in support of the Herc Rentals enterprise network. This position will require in-depth technical knowledge to facilitate the design, install, and management of enterprise networking solutions and associated components. This will include the high-level input on system architecture and design changes, analysis and resolution of system hardware, software, and networking issues.
Along with this knowledge, it is imperative that the incumbent understands Herc Rental's business goals and management's objectives and priorities. The incumbent collaborates to develop solutions and processes for supporting the large and diverse user community's needs within the constraints of the business requirements and Infrastructure Services Portfolio of offerings.
RESPONSIBILITIES :
- Responsible for configuration, implementation, and support for network installations as necessary.
- Provide network support and troubleshooting network solutions for an enterprise network.
- Work with customers, vendors, and technical teams to prospect and develop network design, installation, and support opportunities.
- Maintaining an established work schedule and providing on-call assistance, including nights, weekends, and / or holidays.
- Create and maintain comprehensive documentation as it relates to network technologies, network topology, network equipment, and configuration(s). Ability to document standards, methods and produce drawings of environments
- Provide timely and accurate project status updates to customer contacts and management
- Analyze system reports, error logs and activity and initiate system enhancements as needed
- Provide Engineering level support for incident and problem management
- Oversee Managed Services to ensure network incidents and problems are appropriately resolved or escalated within SLA.
- Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources, and determine optimal solutions.
- Develop project plans incorporating resource estimates for project tasks and manage projects as assigned.
- Collaborate with senior members of the enterprise infrastructure teams.
- Advise management on technology roadmaps, evaluate vendor products, and make recommendations on product / service selection and current system upgrades.
- Train, educate and mentor staff, as necessary
- Participate in after-hours upgrades, troubleshooting, and / or on-call availability
EXPERIENCE / REQUIREMENTS :
Job Type : Full-time
Job Location :
Required education :
Required experience :
