What are the responsibilities and job description for the AI Project Manager position at TELUS Digital AI Data Solutions?
WORK LOCATION : Hybrid in Los Angeles or San Jose, CA
WORK SCHEDULE : Business core hours, flexibility requiered
TRAVEL : Flexibility requiered
JOB STATUS : Full time,
START DATE : ASAP
Compensation : $87,000 - $105,000 per annum
Role Summary
As a Project Manager in AI, you are responsible for the day-to-day management of one or more complex AI programs. This role requires class-leading customer engagement involving strong written and verbal communication skills. Collaboration with multiple locations and cross-functional teams will be key to maintaining and improving customer satisfaction, revenue and margin.
Main Responsibilities
- Be aware of, and actively seek out opportunities for increasing program revenue.
- Review customer satisfaction regularly and focus on meeting and exceeding customers' expectations.
- Ability to empathize and respond to customers' needs, problem-solving skills.
- Collaborate with our Sales team to ensure Customer Retention and Growth.
- While working with our off-shore teams, plan and monitor projects to meet deadlines, quality and budget requirements; focus on continuous improvements and cost saving measures.
- Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
- Own and maintain project financials, including revenue recognition, revenue forecasting and billings.
- Optimization through Automation - providing innovative technical solutions to improve process workflows.
- Ability to function effectively in a fast-moving, rapidly changing environment.
- This role may also manage project coordinator(sassisting with projects.
Minimum Requirements
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance.
TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.
Salary : $87,000 - $105,000
