What are the responsibilities and job description for the Bilingual Customer Care Representative position at TELUS Digital?
A company is looking for a Bilingual Customer Care Representative (Spanish).Key ResponsibilitiesCoordinate the assignment of clinical records and prioritize based on urgencyManage and respond to requests for information from internal clients and advisorsPerform administrative tasks and maintain important documents for team membersRequired Qualifications, Training, and Education2 years of interactive Customer Service ExperienceFluent in English and Spanish (read, write, and speak)Ability to pass a criminal background checkFlexibility to work various shifts, including evenings and weekendsTechnical savvy and ability to troubleshoot devices and connectivity issues
