What are the responsibilities and job description for the Business Analyst with Tableau position at TELUS Digital -?
We are seeking a talented Business Analyst with strong Tableau expertise to join our team. In this role, you will play a critical part in integrating data from multiple sources, creating comprehensive reports, and driving strategic insights across the organization. As a key member of our analytics team, you will work closely with cross-departmental managers to standardize data collection processes, design data models, and ensure that business decisions are backed by robust data analysis.
Responsibilities:
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Data Integration & Reporting:
- Integrate data from various databases and data warehouses.
- Create and maintain interactive Tableau dashboards and reports.
- Extract, transform, and load (ETL) data to support centralized data warehousing.
- Develop standardized methods for data collection, validation, and reporting.
- Business Analysis & Insights:
- Collaborate with departmental leaders to understand data requirements and translate business needs into technical specifications.
- Conduct comprehensive analysis to identify trends, patterns, and insights that support strategic business decisions.
- Chair meetings to discuss organizational data, forecast future trends, and propose actionable insights.
- Tool & System Management:
- Utilize Tableau for data visualization and reporting, ensuring dashboards are both insightful and user-friendly.
- Manage and update JIRA boards to track data projects, tasks, and progress.
- Write SQL scripts for querying databases and generating custom reports.
- Monitor and analyze logs using tools such as Splunk or AppDynamics to ensure data accuracy and system performance.
Qualifications:
Mandatory Skills
- Tableau Expertise: Proven experience in creating dashboards, visualizations, and reports using Tableau.
- Business Analysis: Strong analytical skills with the ability to interpret complex data and generate actionable insights.
Additional Skills (Plus)
- JIRA Management: Familiarity with managing tasks and projects using JIRA.
- Technical Writing: Ability to produce clear and detailed technical documentation.
- SQL Proficiency: Experience writing SQL scripts for data querying and report generation.
- Log Analysis: Skills in checking logs to troubleshoot issues, with experience in tools like Splunk or AppDynamics.
- BI Tool Proficiency: Experience with additional BI tools and ERP systems such as Oracle or SAP.
- Microsoft Applications: Advanced proficiency in Microsoft Word and Excel.
Educational Requirements:
- Certifications in Tableau, Business Analysis, or Data Analytics are a plus.
