What are the responsibilities and job description for the Manager, Content Marketing Job at TELUS International in Las Vegas position at TELUS International?
Description and Requirements
About TELUS Digital
TELUS Digital (NYSE and TSX : TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company's services support the full lifecycle of its clients' digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital's integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. Learn more at : telusinternational.com .
The Opportunity :
As a Content Manager at Fuel iX, you'll develop and execute a comprehensive content marketing strategy supporting the customer journey and reinforcing our product positioning and messaging. You'll support the creation, curation, and distribution of high-quality thought leadership, product, and technical content across channels, engaging enterprise decision-makers and technical leaders at every step of their journey. Your role is crucial in driving brand awareness and growth, positioning Fuel iX as the leading platform for Generative AI-fueled intelligent experiences.
Travel (up to 10%) may be required on an ad hoc basis.
Responsibilities :
Content Strategy and Planning
- Craft memorable stories and implement a content strategy showcasing Fuel iX's brand, thought leadership, and product offerings
- Execute a full-funnel content marketing plan aligned to the customer journey
- Support our "Always On" learning content calendar tailored for enterprise
- Create diverse content assets to support integrated campaigns and sales enablement, e.g., articles, eBooks, research papers, videos, infographics, slides, podcasts, webinars
Content Creation and Curation
Content Management and Distribution
Collaboration and Performance Metrics :
Qualifications :
Bonus Points :
Proficiency in or willingness to learn :
This role offers a balance between content strategy, creation, and distribution, with support from our growth marketing and product marketing teams. You'll have the opportunity to shape the content direction for multiple products within the Fuel iX platform, driving our position as a leader in the generative AI and intelligent experiences space.
Location :
Pay : The base compensation range for this position is $96,000 - $120,000USD annually commensurate with experience. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.
TELUS Digital Values :
TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values :
At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.
Additional Job Description
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Salary : $96,000 - $120,000
