What are the responsibilities and job description for the Telecommunications Specialist position at Telvero?
Telvero is looking for a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for supporting and troubleshooting complex technical issues related to VoIP, analog telephony, and LAN/WAN networking.
About the Job
- Job Description: Provide technical support and troubleshooting services for customers.
- Responsibilities: Collaborate with internal teams, maintain accurate documentation, and provide training on technical aspects of the job.
Qualifications:
- Proven experience in VoIP, telephony, and networking.
- Strong understanding of VoIP protocols and analog telephony.
- Solid knowledge of LAN/WAN networking, including routers, switches, and firewalls.
- Excellent communication and customer service skills.
