Shipping Coordinator

Job Posting: Shipping Coordinator

About TelyRx

At TelyRx, we are revolutionizing how customers access medications by offering a seamless, reliable, and secure online pharmacy experience. As a trusted provider of prescription and over-the-counter medications, we prioritize accuracy, efficiency, and exceptional customer service in every step of the process.

We are seeking a dedicated Shipping Coordinator to ensure the accurate and timely delivery of orders while maintaining the highest standards of compliance and confidentiality.

Key Responsibilities

• Order Fulfillment Oversight: Coordinate the daily shipping schedule to ensure prescription medications and over-the-counter products are packed, labeled, and shipped with precision.
• Compliance Adherence: Maintain compliance with all pharmaceutical shipping regulations, including HIPAA, state, and federal guidelines.
• Carrier Management: Liaise with shipping carriers to arrange deliveries, negotiate shipping rates, and monitor service performance.
• Documentation Management: Verify shipping documentation, including invoices, shipping labels, and compliance paperwork.
• Tracking and Reporting: Monitor shipments, troubleshoot delays, and provide updates to customers and internal teams.
• Inventory Coordination: Work with warehouse and procurement teams to ensure proper stock levels of packaging supplies and other shipping materials.
• Problem Solving: Address and resolve issues such as lost packages, delayed deliveries, or customer concerns.
• Customer Communication: Collaborate with customer service to handle shipping inquiries professionally and efficiently.

Qualifications

• Experience:
• Minimum of 2 years of experience in shipping, logistics, or a related role, preferably in the healthcare or e-commerce industry.
• Familiarity with pharmaceutical shipping practices and regulations is highly desirable.
• Technical Skills:
• Proficient with shipping software and logistics platforms.
• Familiarity with inventory management systems and MS Office (Excel, Word, Outlook).
• Skills:
• Strong organizational and time management abilities.
• Excellent communication skills for internal and external coordination.
• High attention to detail to ensure shipping accuracy and regulatory compliance.
• Education: High school diploma or equivalent required; bachelor’s degree in supply chain management, logistics, or a related field preferred.
• Physical Requirements:
• Ability to lift packages up to [weight limit, e.g., 30 lbs].
• Ability to stand and move for extended periods during the workday.

Job

Qualifications

• Experience:
• Minimum of 2 years of experience in shipping, logistics, or a related role, preferably in the healthcare or e-commerce industry.
• Familiarity with pharmaceutical shipping practices and regulations is highly desirable.
• Technical Skills:
• Proficient with shipping software and logistics platforms.
• Familiarity with inventory management systems and MS Office (Excel, Word, Outlook).
• Skills:
• Strong organizational and time management abilities.
• Excellent communication skills for internal and external coordination.
• High attention to detail to ensure shipping accuracy and regulatory compliance.
• Education: High school diploma or equivalent required; bachelor’s degree in supply chain management, logistics, or a related field preferred.
• Physical Requirements:
• Ability to lift packages up to [weight limit, e.g., 30 lbs].
• Ability to stand and move for extended periods during the workday.

Why Join TelyRx?

• Be part of an innovative company transforming the pharmacy experience.
• Competitive pay and benefits, including health insurance and paid time off.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.