Logistics Router/ CSR

We are looking for a Logistics Router/CSR to join our team! A Router is responsible for performing routing and dispatching activities. Routes all same day deliveries according to Logistics policy and procedures.

Responsibilities:

· Assist with opening driving routes daily.

· Monitoring drivers and their routes.

· Complete paperwork daily.

· Ability to use routing software.

· Schedule and confirm delivery teams daily.

· Prepare paperwork for next day routes.

· Proficient with mapping locations and giving directions.

· Read route sheets thoroughly with the ability to plan trips to save time and fuel.

· Communicate with dispatch and contact customers when required.

· Communicate with Drivers to assess their route schedules and timing of deliveries.

· Ability to professionally communicate with internal staff, external customers, and vendors.

Route Driver Requirements:

· High School Diploma

· Ability to follow written, verbal, and telephonic instructions.

· A willingness to work overtime when required.

· Excellent customer service and communication skills.

· Must be proficient in Microsoft Word, Excel, and Outlook.

· Must be willing and able to learn new software.

· Individual must be organized and able to prioritize multiple tasks in a busy office environment.

· Must be a team player.

· Must be a problem solver.

· Must have a good attitude.

***Experience with Descartes Route Planner is a plus***

#INDJonesboro

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Experience:

• Dispatching: 1 year (Required)
• Call center: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person

Salary : $16 - $18