What are the responsibilities and job description for the HVAC Technical Support Advisor position at Temperature Equipment Corporation?
Job Description
HVAC Technical Support Advisor
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD D insurance, paid holidays vacation, and 401(k) with company matching.
Job Description
The position of Tech Support Adviser has the responsibility of providing technical and application support as well as technical training to TEC customers, outside TEC Sales, and internal TEC Sales support. The following details are not definitive and subject to change based on organizational needs.
Responsibilities
- Maintain a complete working knowledge of the technical aspects in Heating, Ventilation, and Air Conditioning equipment distributed by TEC.
- Provide technical and application support via phone or field job site visits to TEC customers.
- Provide technical and application support for inside and outside sales staff.
- Provide technical support for TEC parts division.
Skills, Knowledge, Abilities
Education Experience
Physical Demands Working Conditions Physical Requirements
Job Hours
Salary Expectations
Minimum Starting Salary of $56,000
Starting Salary Based on Experience
About Us
Integrity. Service. Value.
A nod and a handshake. A live voice when you call. Standing behind everything we do. It's been business as usual for over 80 years.
Sure, technologies and equipment change. And our growth allows us to satisfy the biggest HVAC / R needs. But we still know our business is built on the little things.
Keeping it human is what's helped us grow.
It's what's important to us as your HVAC partner.
Requirements
3 year Trade school degree in HVACR, or completion of a union apprentice program in the HVACR environment.
10 years’ experience in the HVACR industry related to service and installation.
Salary : $56,000
