What are the responsibilities and job description for the Customer Service Representative position at TemperaturePro?
TemperaturePro is a heating, ventilation, and air conditioning (HVAC) franchise that offers services in many locations across the United States. We believe in delivering outstanding customer experiences and are committed to building strong relationships with our clients.
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. The ideal candidate will provide outstanding service to our customers, assist with inquiries, and resolve issues promptly and efficiently. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Maintain a high level of product knowledge to provide accurate assistance.
- Collaborate with team members and other departments to resolve customer issues.
- Contribute to the achievement of team goals and performance metrics.
- Assist in training new team members as needed.
Qualifications:
- High school diploma or equivalent; bachelors degree preferred.
- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and attention to detail.
- Proficient in using computers and customer service software.
- Ability to work independently and as part of a team.
- Availability to work flexible hours, including evenings and weekends.
How to Apply:
If you are passionate about providing exceptional customer service and want to be a part of a great team, please submit your resume. We look forward to hearing from you.
TemperaturePro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $19 - $26
