Fleet Services Account Manager

The position of Account Manager for the lower 48 east of the Rocky Mountains with occasional travel to the West Coast, is responsible for the business development and sales for commercial specialty fleet upfitting, customizations and fleet maintenance services. With a rapidly growing territory, this ambitious salesperson role must be willing to put in hard work to continue building an existing book of business. Tempest Fleet Services is built on providing excellent service and providing premier vehicles to clients. This career position requires strong communication skills, product knowledge, and the ability to cultivate and build long-term relationships.

Primary Responsibilities:

• Identify and cultivate relationships with potential and existing fleet clients, understanding their needs and requirements
• Present and sell specialized fleet upfit solutions, mobile maintenance, in-shop maintenance services and customized solutions
• Ensure customer satisfaction through ongoing communication and relationship management
• Maintain strategic customer relationships
• Work alongside both fleet and operations to drive sales
• Negotiate and strategically plan with clients
• Follow up with leads and manage the sales pipeline
• Develop and implement sales strategies to achieve sales targets
• Build and foster a network of referrals to create new opportunities for territory growth
• Ability to effectively establish relationships and meet in person with customers
• Obtain new customer accounts and expand current customer accounts
• Emphasize the features and benefits of TFS’s product offerings, add-ons, and customization options
• Achieve financial performance and revenue goals for TFS
• Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events
• Designs, develops, and delivers sales proposals and presentations on service offerings
• Work with accounting teams to efficiently manage all accounts
• Consistently communicate with the TFS Operations / Fleet department to understand build scheduling
• Effective communication between customers, fleet management, and other departments as needed to ensure quick response to customer requests

Required Skills/Abilities:

• Ability to convert prospects into closed sales
• Possess a strong understanding and knowledge of the specialized commercial fleet upfitting industry, including different types of equipment, components and customization options
• Technical understanding of commercial equipment maintenance for in-shop and mobile services
• Technical aptitude to understand and explain vehicle maintenance solutions and inspections
• Technical understanding of specialized dielectric testing and certifications
• Ability to effectively explain technical specifications and benefits to clients
• Strong sales reporting and analysis skills
• Strong team player with the ability to effectively interact with personnel from all aspects of the business unit
• Proactive and decisive contributor for the business with excellent communication skills
• Ability to take initiative, anticipate obstacles, developments, and problems by looking ahead to effectively execute responsibilities
• Ensure compliance with applicable laws, regulations, and industry standards.
• Up to 75% of travel required
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Proven success rate at levels above quotas
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Ability to balance persuasion with professionalism
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• BA/BS University degree with a concentration in marketing, promotions, advertising sales, or related field preferred
• Three to five years of industry sales experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit and occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
• Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas