What are the responsibilities and job description for the Front Desk Associate position at Tempest Freerunning Academy?
Tempest Freerunning Academy, a world renowned parkour and freerunning facility is in search of Front Office Associates with a passion for movement, health & fitness!
We are looking to hire individuals with strong interpersonal skills, leadership qualities and a willingness to learn the ins & outs of parkour & freerunning.
The Front Office Associate will greet & direct members, guests and staff as they enter the building and provide security and control to the front office and parent/observation areas. This position will provide assistance to member requests, sign up new members and inform them of our policies. They must provide great customer service as well as implement our gym rules. They may be required to perform various administrative duties as directed by the managers. MindBody Online software experience is preferred. MUST BE WILLING TO TAKE CLASSES!
Schedule:
- THIS IS NOT A SEASONAL POSITION
- Must be available weekends and Weekdays. Weekday schedules are normally 3:30pm-8:30pm, Saturday 8:30am-6pm Sunday based on bookings.
Qualifications & Requirements:
- Positive & energetic people only
- Must take a minimum of 6 beginner parkour classes
- Excellent customer service skills
- Strong communication skills
- Proficient computer skills
- Must be able to work independently AND in a group setting
- Ability to multitask
- Reliable transportation
Major Responsibilities:
- Greet each and every guest promptly, enthusiastically and with a smile to create a friendly/positive atmosphere
- Maintain updated client profiles and follow-up on delinquent accounts
- Process membership and merchandise sales
- Follow and implement all front office policies and procedures
- Answer phone calls, regularly check voicemails & respond to general inquiry emails in a professional manner
- Responsible for maintaining the appearance/cleanliness of the gym inc. Checking restroom and making sure they are fully stocked at all times
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Do you have parkour experience?
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Southlake, TX 76092: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17