Coordinator, Human Resources

Position Summary & Essential Duties

The following duties and responsibilities, Knowledge, Skills and Abilities (KSA’s), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties and responsibilities, KSA’s, and physical requirements required of this position since changes to the position may occur at any time or additional requirements may be added over the course of time.

SUMMARY:
Under general supervision of the Associate Director, Human Resources, the Coordinator will perform a variety of administrative and staff support duties. These duties will require a range of office skills, mathematical skills, and wide knowledge of organizational policies and procedures. Assists and directs employees and helps resolve issues. Composes, edits and proofreads a wide range of correspondence, reports and documents which are often confidential in nature.

Qualifications (Required and Preferred)

MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):
Associate’s Degree and two (2) years directly related full-time Human Resource work experience, or high school equivalency and any combination of verifiable higher education attainment and directly related full-time Human Resource work experience equal to four (4) years. Directly related, part-time work experience will be pro-rated and the finalized pro-rated calculation must meet the minimum requirements.

PREFERRED:
Two (2) years full-time work experience in Benefits Administration with Employees Retirement System of Texas and Teacher Retirement System of Texas.

CERTIFICATION OR LICENSES:
None

Job Duties and Responsibilities

The incumbent will:

• Provide onboarding and orientation for all new employees
• Serve as the Employee Benefit Coordinator and fully understand insurance and other benefits offered to employees
• Manage FMLA process, including requests, documentation and inquiries regarding FMLA coverage
• Enter data into Ellucian Colleague and other College software, which includes new or existing employee demographic data, benefit data, direct deposit data and any other data as needed
• Enter and update employee data in the ERS benefit website
• Prepare Board Agenda items in order to present new employees to the Board
• Prepare and ensure completion of employment contracts
• Serve as knowledge resource for all policies concerning employees
• Respond to inquiries from applicants, employees, and other third parties, including routing requests to Associate Director or Executive Director of Human Resources as needed
• Develop and perform employee engagement and recognition programming
• Coordinate annual Benefit and Wellness Fair
• Order supplies for the department and submit maintenance work orders as needed
• Provide input on departmental budget development and advise supervisor of any significant changes as needed
• Respond to verification of employment requests
• Provide assistance with various department documents, including forms for tuition benefit, direct deposits, W-2 changes, 403B’s, and 457’s
• Assist with internal audits
• Serve as Notary Public for Human Resources as needed
• Respond promptly to emails received through individual college email, as well through department email
• File printed and electronic documents into appropriate folders and OnBase, respectively
• Collect and track receipt of official transcripts and other documentation as needed for new employees
• Serve as the college representative at job fairs and other recruiting events
• Process employee terminations, including updating records in Colleague software, pulling all relevant folders, and moving personnel files from active to inactive status
• Perform job-related or other duties as assigned

• Display empathy and positive regard for others in written, verbal and non-verbal communications.
• Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
• Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.
• Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
• Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
• Dress appropriately for a workplace with frequent customer service interaction and community outreach.
• Meet all required standards of confidentiality. Keep work areas in a clean and orderly manner.
• As a Temple College Employee, actively engage in the Temple College mission of creating a culture of caring by providing excellent customer service to all internal and external customers and embracing the core values of Temple College: Excellence, Integrity, Community, and Respect.

Knowledge Skills and Abilities & Physical Demands

KNOWLEDGE:

• Knowledge of organizational structure, workflow, and operating procedures
• Knowledge of basic accounting procedures
• Knowledge of business office procedures
• Knowledge of supplies, equipment, and/or services ordering and inventory control

• Strong interpersonal and communication skills
• Word processing and/or data entry skills using Microsoft Excel, Word, Outlook and other data entry programs
• Skill in the use of operating basic office equipment i.e.; Fax, copier, scanner, etc.
• Receptionist and Customer Service skills

• The ability to work effectively with a wide range of constituencies in a diverse community
• Ability to communicate effectively, both verbally and in writing
• Ability to compose, type and print business correspondence and memos
• Ability to read and understand verbal and written instructions
• Ability to maintain confidentiality of records and information
• Ability to apply or calculate simple mathematical equations
• Ability to create, compose, and edit written materials
• Ability to become a notary public