Director, Workforce Medical Careers

Position Summary & Essential Duties

The following duties and responsibilities, Knowledge, Skills and Abilities (KSA’s), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties and responsibilities, KSA’s, and physical requirements required of this position since changes to the position may occur at any time or additional requirements may be added over the course of time.

SUMMARY:
Under general supervision of the Dean, Workforce and Continuing Education, the Director, Workforce Medical Careers will develop, implement, and evaluate non-credit continuing education programs offered as either open enrollment or through contract training. The Director is responsible for developing and expanding partnerships within the business community and establishing and maintaining relationships with industries throughout the Temple College service area. The Director will ensure the effectiveness of the Workforce Medical Careers programs, follow the policies and procedures of the College and make curriculum additions, deletions, assessment, and revisions. Oversee quality review and improvement for the programs. The incumbent will professionally represent Temple College Workforce and Continuing Education in all interactions associated with assignments. The incumbent will be part of the Workforce & Continuing Education team and, as such, will participate in Temple College events on campus and recruitment events off campus. A demonstrated proficiency with office technology, including word process, spreadsheets, data-base and presentation software is required.

Qualifications (Required and Preferred)

Bachelor’s Degree in healthcare or closely related field plus (4) years of directly related work experience, or Associate’s degree in healthcare or closely related field with six (6) years of directly related experience. Meets accrediting body criteria to teach in a health professions discipline.

PREFERED:

• The successful candidate will have experience developing instructional programs for adult learners, including course development, selection of appropriate delivery methods.
• Associates (or higher) degree and ten (10) years of related, non-teaching work experience in the designated healthcare field.
• The right candidate will have knowledge in many of the following areas: Electrocardiography, Phlebotomy, Nursing, Radiology, Medical Coding.
• Expertise in the healthcare field, and any required certifications, licenses, and/or designated work experiences; Previous experience helping adults learn in a classroom setting or an on-the-job training setting.
• Knowledge of adult learning principles and a demonstrated commitment to incorporating high impact practices into a learning setting
• Previous teaching experience in continuing education and/or credit courses for a community/technical college or university.
• One or more of the following certifications: Certified Clinical Medical Assistant (CCMA)Licensed Vocational Nurse (LVN)
• Registered Nurse (RN).

Job Duties and Responsibilities

The incumbent will:

• Initiate, implement, and evaluate continuing education, non-credit training programs.
• Identify business training needs, select appropriate instructional materials, and identify appropriate educational technology.
• Participate in recruitment, selection, development, and evaluation of part-time non-credit instructors.
• Initiate and foster partnerships and/or relationships with members of businesses and community and community service organizations in the Temple College service area to promote Temple College’s workforce training programs.
• Seek out, write, and manage appropriate workforce grant proposals to provide funding for workforce training programs.
• Prepare, monitor, analyze, and submit applicable federal and state reports.
• Review needs assessments and/or market surveys to determine community business training needs.
• Collect data and perform data analysis in order to make data-informed decisions about assigned programs
• Development and management of budgets.
• Assist the Dean, Workforce and Continuing Education Division with strategic planning and assessment of institutional effectiveness for accomplishment of Divisional and College goals.
• Participate in the development, revision, and implementation of departmental procedures.
• Work effectively with other directors and staff to meet compliance requirements, practices, and procedures of the Temple College Workforce and Continuing Education Division.
• Partners with the Dean, Workforce and Continuing Education to identify programming needs throughout the Temple College service area.
• Assists in recruiting and hiring continuing education instructors as needed.
• Actively participate in student recruitment, retention, and marketing activities.
• Explore and expand professional development training opportunities.
• Serve on appropriate College committees and councils.
• Work cooperatively to establish and maintain an environment which promotes respect of students, faculty and staff.
• Advise the Dean, Business and Continuing Education Division concerning personnel matters.
• Manage cross-departmental collaboration and coordination with organizations on and off campus as needed.
• Monitors the progress of continuing education programs and courses. Evaluate the effectiveness of programs and instructors' performance to ensure program quality and any regulatory compliance.
• Serves as principal contact with instructors, oversight of administrative services, classroom supplies, and student materials.
• Conducts research, compiles statistics, and gathers and analyzes data; prepares periodic or one-time reports; and replies to inquiries.
• Will perform other miscellaneous job-related duties as assigned.
• Coordinates the logistics of the facilities, equipment, and resources for professional delivery and completion of courses and programs.
• Oversee registration, instructional support, and marketing needs of Workforce Medical Careers programs.
• Stay abreast of federal, state, and other governing body regulations, current issues, and best practices in workforce education through participation in professional associations and coordination with peers at other community colleges.
• Facilitate problem-solving.
• Make data-informed decisions through the collection, analysis, and reporting of data for assigned programs.
• Exercise financial accountability in producing detailed cost analysis for each course offering and grant opportunity.

• Display empathy and positive regard for others in written, verbal and non-verbal communications.
• Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
• Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.
• Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
• Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
• Dress appropriately for a workplace with frequent customer service interaction and community outreach.
• Meet all required standards of confidentiality. Keep work areas in a clean and orderly manner.
• As a Temple College Employee, actively engage in the Temple College mission of creating a culture of caring by providing excellent customer service to all internal and external customers and embracing the core values of Temple College: Excellence, Integrity, Community, and Respect.

Knowledge Skills and Abilities & Physical Demands

KNOWLEDGE:

• Knowledge of FERPA guidelines.
• Knowledge of principles and methods for curriculum and training design
• Knowledge of teaching and instruction for individuals and groups
• Knowledge of the assessment of student learning outcomes
• Knowledge of the appropriate subject matter and the application of the subject matter for the discipline being taught.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Knowledge of curriculum development and course delivery for adult learners.

• Written and verbal communication skills.
• Student tutoring skills
• Excellent planning, execution, facilitation, and training skills.
• Effective communication and interpersonal skills, in both oral and written forms.
• Intermediate to advanced skill in a variety of Microsoft Office packages including Excel, Word and PowerPoint.
• Presentation skills.
• Project management

• Ability to think critically and creatively.
• Ability to work with diverse staff, faculty, students, and partners.
• Ability to maintain confidentiality of work-related information and materials.
• Ability to enable positive student learning outcomes

• Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
• Ability to gather data, compile information, and prepare reports.
• Ability to communicate effectively, both orally and in writing.
• Ability to make administrative and/or procedural decisions and judgments.