What are the responsibilities and job description for the Customer Experience Representative position at TemPositions?
About the Role
We are seeking a skilled Customer Service Associate to join our dynamic team at TemPositions. As a Customer Service Associate, you will play a vital role in ensuring that our clients receive exceptional service and support.
The successful candidate will be responsible for managing high volumes of incoming calls and emails, preparing client invoices, and maintaining and developing relationships with vendors and clients. You will also be required to provide training to new staff members and contribute to the development of our team.
Key Qualifications
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Strong knowledge of Word and Excel
- Experience in customer-facing roles
