What are the responsibilities and job description for the Customer Service Representative Order ID 4272 position at TemPositions?
Company Overview
">We are TemPositions, a company committed to providing exceptional customer service. Our clients rely on us to deliver top-notch support, and we're seeking a skilled Customer Service Representative to join our team.
">Job Description
">As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in a fast-paced environment. Your excellent communication skills and passion for delivering exceptional customer service will make you an asset to our team.
">Responsibilities
">- ">
- Log and schedule service appointments and calls ">
- Prepare client invoices and assist in billing ">
- Maintain and develop relationships with vendors and clients ">
- Manage high volumes of incoming calls and emails ">
- Train new team members, but must have great phone, PC, and customer care skills ">
- Work standard hours with some weekend coverage ">
Required Skills and Qualifications
">To succeed in this role, you should possess the following skills and qualifications:
">- ">
- Proficient in phone etiquette ">
- 1-2 years of customer service experience ">
- Knowledge of Word and Excel ">
- Prior HVAC or construction experience is a plus ">
Benefits
">At TemPositions, we offer a competitive compensation package and a positive work environment that encourages growth and development.
">Others
">We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We prohibit discrimination against employees, applicants, or any other covered persons due to protected characteristics.
">Applications from minority groups and women are encouraged.
">We are committed to providing a diverse and inclusive workplace.
