What are the responsibilities and job description for the Service Delivery Specialist position at TemPositions?
Job Description
As a Customer Service Associate with TemPositions, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction. This includes logging and scheduling service appointments and calls, preparing client invoices, and maintaining and developing relationships with vendors and clients.
You will also be required to manage high volumes of incoming calls and emails, provide training to new staff members, and contribute to the development of our team. We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service.
Requirements:
- 1-2 years of Customer Service experience
- Proficient in phone etiquette
- Strong knowledge of Word and Excel
- Prior HVAC or construction experience a plus
