Resource Coordinator

The Resource Coordinator will work closely with people with various disabilities. They will assist consumers in accessing information, referrals and resources in the community.   Essential Functions Obtain/maintain Mass Health benefits. Assist consumers or families access the Tempus Personal Care Attendant program –Tempus Unlimited Adult Foster Care programs Outreach training, providing Tempus Unlimited info to community agencies to share resources and referrals, and also to add to resource contacts. Provide information and referral services that offer consumer choice. Provide information of resources to Tempus Unlimited staff and programs. Work with Independent Living Centers, Elder Services and all other agencies to advocate for consumer to get services and continue to add information to the Resource list. Follow up with consumers on the monthly Termination List, help them find services. Document services in Community Services database for those using Tempus Unlimited services. Track information about outcomes involved with Resource Coordination by category Work the Resource Coordinator Supervisor to complete quarterly and annual reports. Act in the role of Human Rights Coordinator for Community Services as an impartial staff person. Attend monthly staff meetings. Participate in and offer events that promote Tempus Unlimited Programs and Services. Provide face-to-face services to consumers, as needed.  Mandated reporter.   Competencies Strong computer skiils, including Microsoft Office Suite. Ability to use Outlook for email communication and calendar management. This role will become a Certified Application Counselor to assist with MassHealth redetermination and eligibility.  This Certification is required within the first 6 months of employment. Internet browsing for community resources Confidentiality, Privacy and Security when providing information and referral services.   Preferred Experience At least one-year experience providing services to people with disability in a community setting. Some knowledge of MassHealth programs and resources. Some college is preferred in the field of social work.    Required Education High School or GED.   Work Environment This job operates in a professional environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   While performing the duties of this job, the employee is regularly required to talk and/or hear.   Travel Some travel required depending on the consumer circumstance. Conference attendance is encouraged as schedule permits.

Salary : $20