Training Professional - Information Technology

This position works regularly with internal contacts to administer orientation as well as other IT related trainings to new hires and staff as a whole. This team member will oversee the preparation of equipment and system access for new hires. Must maintain a high level of knowledge of all tasks within the department and be effective in delivering consistent results. One to three years of IT related training experience In office position Stoughton location Monday - Friday, 8:30am - 4:30pm  Full time, 35 hours a week Essential Functions Staff Training Train new staff and provide continuing education for existing staff Cross-train and build redundant capabilities within team Track trends from staff for training opportunities Assist with and take lead in creating training materials in conjunction with HR Communication Regularly communicate with all departments regarding any new procedures that pertain to training. Liaise with other departments as necessary to help resolve issues that may be related to training or lack thereof. Set up and maintain a variety of personal computing, network hardware and software systems on local area network and wide area network connections. Identify training needs, create ILT and self-paced trainings, create job aids and training manuals. Works with users to evaluate and solve technical issues during training Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials. Provides remote support for offsite users. Produce and maintain training documentation Works with various departments to continually improve efficiency and work flows using new technologies. Other duties assigned by the IT Manager as required.   Competencies: Strong understanding of a wide variety of personal computing equipment, computer software applications. Strong facilitation and interpersonal skills. Excellent verbal and written communication and facilitation skills Ability to work independently, self-motivator with the ability to plan and initiate. Strong attention to detail and organizational skills Comfortable delivering training programs to both internal teams and customers. Excellent time management skills with a proven ability to meet deadlines   Required Education and Experience High School, Technical School or equivalent experience. One to three years of IT related training experience.   Work Environment This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  This role will be regularly in the field.   Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk and/or hear.  The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.   Travel This position may require an employee to periodically travel.   Other Duties Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Salary : $30