Sr. Manager, Commercial Learning & Development

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in technology have finally made it possible for Artificial Intelligence (AI) to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians and those, providing critical information about the right treatments for the right patients, at the right time. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.

We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for a Senior Manager to join our Commercial Learning and Development team. This role will focus on developing and implementing training for our customer facing sales teams.

This role works closely with the Director of Commercial Learning and Development (CL&D), Senior Leadership and the rest of the CL&D Team to devise a sales training strategy guided by the key business drivers, build learning plans, develop content and deliver a comprehensive training program that prepares our team to be successful.  The Commercial L&D Program Manager will be responsible in part or whole, for the development, guidance, and execution of core curriculum for new hires, product launch training and ongoing training. 

Responsibilities:

• Lead the development and implementation of training plans for commercial teams to meet organizational goals and individual professional needs.
• Plan, develop, coordinate and execute new-hire sales training, ongoing training modules, launch training, educational materials, application activities (live and virtual), and assessments.
• Employ internal stakeholders to deliver instructional workshops and on demand training content.
• Assist in translating national brand plans and tactics into development of message practice, and role play scenarios to support sales strategy.
• Lead development and delivery of annual meeting “tracks” and individual sessions.
• Provide learner feedback to sales management with recommendations for follow-up coaching.

Minimum Requirements:

• Bachelor’s degree in a related field - science or adult learning preferred
• 3 years leading sales training (learning & development) within the life science, pharmaceutical, biotech, and/or oncology diagnostics industry
• 3 years experience in building training program infrastructure including content creation
• Excellent project management skills with the ability to manage complex projects with resources across multiple teams
• Multi-dimensional in abilities to work on simultaneous tasks, work cross-team and at different levels of the organization
• Experience in developing learning plans, content and assessment measures
• Flexible to changes in an ever changing dynamic environment
• Ability to work independently and with a sense of urgency to meet timelines
• Strong problem-solving skills, good attention to detail, time management skills and personal initiative
• Exceptional human relations skills to coordinate the accomplishment of tasks through other people
• Highly developed written skills, the ability to produce documents for dissemination both inside and outside the organization for presentations, technical briefs and scientific publications
• Outstanding oral presentation skills
• Ability to engage, inspire, and coach
• Intermediate-to-advanced knowledge of the following computer software programs: Google suites and/or Microsoft office, learning management systems, sales enablement platforms
• Ability to travel up to 50%

Preferred Qualifications:

• Advanced degree in related field - science or adult learning
• 5 years leading sales training experience
• 3 years of direct sales experience
• 5 years of experience in one or more of the following areas: Life Science Sales or Oncology training and development

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