What are the responsibilities and job description for the Service Transaction Specialist-Main Office position at TEN Credit Union?
The TEN Credit Union is looking for a skilled Service Transaction Specialist .
The Service Transaction Specialist is a high-contact position requiring the ability to communicate face-to-face effectively with prospective / current members and to represent the credit union positively and professionally.
This position will be at our Main Branch located in Nashville, TN. Hours are Monday-Thursday : 8 : 30am-5 : 00pm; Friday : 8 : 30am-6 : 00pm.
Compensation : $18 / hour
Day-to-Day Job Duties :
Assisting members on how to use video banking technology and troubleshooting when necessary. Emphasis is placed on establishing rapport with the members by smiling, greeting the member by name, and offering assistance. Maintain awareness of all current rates and marketing promotions. Monitor the lobby and teller-line traffic to ensure that members are serviced in a timely and efficient manner without excessive wait time. Provide prompt, efficient, and courteous service to meet members' needs. Ensures that all marketing materials are up-to-date and displayed in heavy traffic areas. Will be thoroughly trained in the area of teller work and will be required to cover and serve as a backup to the teller line as needed. Perform all duties in compliance with applicable regulations, particularly relating to new accounts, Bank Secrecy, and security issues.
TENCU exists to care for the lives of our employees, members, families, and communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth.
While we're serious about our mission, we are a team that values creativity, collaboration, and fun!
BENEFITS
We are proud to offer competitive wages and an extensive benefits package including employer-paid medical, dental, vision, basic life and AD&D, and long-term and short-term disability for all employees (additional coverage for family members may be selected at the expense of the employee). We also offer a 401K Defined Contribution Plan with a generous employer match-up of 7%, and eleven (11) paid holidays! Visit our careers page to learn more at
QUALIFICATIONS
- High School Diploma or equivalent required
- One year of experience in the hospitality / retail / financial industry is highly desirable.
- Experience working in a financial industry preferred.
REQUIREMENTS
PHYSICAL REQUIREMENTS
TRAVEL
Employees may travel to assist branches on an irregular basis.
To be hired for this position the candidate must pass a drug screen and background check.
TENCU is an Equal Opportunity Employer.
No recruiters please
Job Posted by ApplicantPro
Salary : $18
