What are the responsibilities and job description for the General Manager position at Ten Eight Concepts | Headquarters?
About Us :
Walk-On's, a leader in the casual dining full-service restaurant industry, is known for its high-volume sales, scratch-made food, and extensive operations. Our restaurants, each with an average seating capacity of 300, are dedicated to delivering unforgettable dining experiences through exceptional service and a passion for culinary excellence.
Job Overview :
Walk-On's is looking for a dynamic and experienced General Manager. The ideal candidate will be a savvy business professional with a strong focus on people management, upholding high standards of cleanliness, and ensuring overall accountability within the restaurant. A key aspect of this role is developing a high-level training program to ensure our staff meets and exceeds our rigorous standards.
Key Responsibilities :
- Oversee day-to-day operations, ensuring seamless service and a high-quality dining experience for all guests.
- Drive sales growth while effectively managing financial aspects including budgeting, P&L analysis, and cost control.
- Develop and implement a comprehensive training program for staff, focusing on service excellence, product knowledge, and operational efficiency.
- Recruit, train, and develop management staff, fostering a culture of leadership and professional growth.
- Uphold rigorous standards of cleanliness and sanitation throughout the restaurant.
- Ensure compliance with all local, state, and federal food safety and health regulations.
- Handle customer relations with professionalism and resolve issues tactfully.
- Coordinate with the culinary team to maintain the integrity of Walk-On's scratch-made menu.
- Work with marketing to enhance the restaurant's visibility and brand recognition.
- Lead by example to cultivate a positive work environment and a team-oriented culture.
Qualifications :
What We Offer :
