What are the responsibilities and job description for the People Experience Manager (HR) position at Ten Lifestyle Group?
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform, and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?
Join Our Team as a People Experience Manager
We are looking for a People Experience Manager to be responsible for overseeing and managing the various functions and processes related to human resources within Ten. Your primary goal is to ensure that we develop and retain the best talent while maintaining a positive work environment and compliance with relevant laws and regulations. You will serve as a trusted advisor to senior management and provide strategic HR guidance on a wide range of topics. Your ability to build strong relationships, understand business needs, and implement HR best practices will be essential in fostering a positive work culture and maximizing employee engagement and productivity.
You will work closely with the wider People Ops and BPM team.
Key Responsibilities :
Employee Relations :
- Mediate workplace conflicts and foster positive environments in the USA and Canada.
- Guide leaders on disciplinary actions, performance improvement, and terminations.
- Address employee concerns, manage HR inquiries, and promote engagement and morale.
- Implement programs to support employee well-being and work-life balance.
- Promote diversity, equity, inclusion and foster a sense of belonging and collaboration among employees.
- Drive HR innovation and handle ad-hoc activities as required.
- Collaborate with other HR departments such as Payroll and Compliance.
Policies and Procedures :
Employee Engagement and Retention :
HR Administration :
Office Management :
People Management :
Recruitment :
Supervisory Responsibilities :
Requirements
Your profile :
Location
We are ideally seeking exceptional candidates based in Las Vegas who are able to commute to the office at least twice a week and travel between offices in the North America region when required.
Benefits
At Ten, we believe our people are at the core of everything we do. We’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We’re committed to supporting our employees in achieving both their personal and professional aspirations, encouraging everyone to integrate their goals and interests into a fulfilling career with us.
Our offerings are tailored to meet your needs. Alongside a competitive salary, you’ll gain access to extensive professional lifestyle and travel networks, broadening your horizons and connections. We also provide flexible working arrangements, allowing you to balance your home and office life seamlessly.
Our Benefits Package includes :
At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.
Join us and experience a workplace where you can truly thrive.
