What are the responsibilities and job description for the Operations Support Specialist - Industrial Equipment Packages position at Tencarva Machinery Company?
Description
About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is an equipment distributor, engineering and design partner, ISO 9001 manufacturer, and full-service repair center. Serving thousands of customers across the industrial and municipal segments, Tencarva's various divisions cover 17 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids handling and water/wastewater sectors. Our service offerings include system analysis and design, application engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings.
Summary: Performs administrative functions in support of warehouse operations, including shipping/receiving, pump assembly, fabrication of equipment packages, and manufacturing of custom machine guards (Uniguard). Acts as a liaison with other departments, including sales, shipping/logistics, service/repair, and accounting to ensure effective communication and coordination of warehouse operations. The ideal candidate will be organized, detail-oriented, and have excellent communication skills to ensure efficient coordination with internal teams and external customers.
Essential Duties and Responsibilities include the following:
- Enter orders for customers and house accounts for the Uniguard division (custom machine guards).
- Print orders from the queue and distribute them to appropriate designations. Highlight special instructions on orders and oversee same-day ground shipment cut-off. Fax 01 orders to the appropriate warehouse.
- Bill sales orders and additional charges, such as freight and trim charges.
- Acquire freight charges for truck shipments.
- Perform all other secretarial responsibilities, including answering phone calls pertaining to the warehouse, distribute faxes and mail, and maintain filing.
- Other duties as assigned by management.
Benefits Include:
- Paid Time off, including 10 holidays
- Bonuses
- Health Insurance, including medical, dental, vision, disability, and life
- 401(k) & Profit Sharing
- Employee Assistance Program
Requirements
Supervisory Responsibilities: This job has no supervisory responsibilities.
Education and/or Experience: High school diploma or general education degree (GED); or 3-5 years related work experience and/or training; or equivalent combination of education and experience.
Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills: Must be able to perform basic mathematical equations including addition, subtraction, multiplication, division, use of whole numbers, and percentage and decimals.
Computer Skills: To perform this job successfully, the individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.
Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is regularly required to sit and talk or hear. The employee occasionally must stand, walk, use hands to finger, handle, or feel, use a keyboard, and reach with arms and hands. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment: The work environment characteristics described herein represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is primarily exposed to an office environment but is occasionally exposed to warehouse/shop conditions. The noise level in the work environment is usually quiet.
This job description is subject to change at any time.
Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
