Repair Coordinator - Industrial Process Equipment

Description

About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is an equipment distributor, engineering and design partner, ISO 9001 manufacturer, and full-service repair center. Serving thousands of customers across the industrial and municipal segments, Tencarva's various divisions cover 17 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids handling and water/wastewater sectors. Our service offerings include system analysis and design, application engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings.   

Summary: Assist with the daily operation of the repair shop. This includes handling the documentation and orderly flow of work through the repair shops.

Essential Duties and Responsibilities include the following:

• Check-in equipment to be repaired and prepare proper documentation (manuals, parts sheets) for the DCI (disassembly, clean, inspect).
• Consult with Repair Shop Manager and Mechanics/Machinist to clarify the proper documentation is available. Review documentation to verify order paperwork flow.
• Select, locate and cost specific repair part numbers, processes, services, machining, labor hours, etc.
• Create a bill of materials and repair quote with work scope description
• Forward quote to sales with cost breakdown and estimate of repair schedule promptly.
• Follow up on quotes within 30-60 days. Return to customer equipment that cannot/will not be repaired (or scrap) in 60 days after the quote has been sent to Sales
• Enter required repair items in the sales order and purchase non-inventoried items
• Purchase shop materials for ongoing repair activities; research upgrade alternatives
• Purchase parts for equipment that is to be repaired as required.
• Assist with the scheduling of daily activities of the mechanics and machinist.
• Handle parts logistics to make sure they meet the set schedule.
• Consult with shop and maintain scheduled events
• Handle repair documentation and scans
• Create/maintain equipment database
• Communicate with sales to meet their customer’s needs.
• Analyze jobs to be completed and make adjustments best to satisfy our mechanics/machinist’s customer and utilization.
• Communicate daily with the Repair Manager, Shop Manager, Sales Engineers, and vendors to perform tasks.
• Closes repair order and completes the repair invoice to the customer.
• Upon job completion, verify final documents (as required) are saved in the system.
• Other duties as assigned by management.

Benefits Include:

• Paid Time off, including 10 holidays
• Bonuses
• Health Insurance, including medical, dental, vision, disability, and life
• 401(k) & Profit Sharing
• Employee Assistance Program

Requirements

Supervisory Responsibilities: This job has no supervisory responsibilities.

Education and/or Experience: High school diploma or general education degree (GED); or 2-3 years related work experience and/or training; or equivalent combination of education and experience.

Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees.
• Mathematical Skills: Must be able to perform basic mathematical equations including addition, subtraction, multiplication, division, use of whole numbers, and percentage and decimals.
• Computer Skills: To perform this job successfully, the individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.

Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is regularly required to sit and talk or hear. The employee occasionally must stand, walk, use hands to finger, handle, or feel, use a keyboard, and reach with arms and hands. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is occasionally exposed to moving mechanical parts, fumes, airborne particles, and outside weather conditions; to wet and/or humid conditions; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

This job description is subject to change at any time.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.