What are the responsibilities and job description for the Care Coordinator position at Tender Rose Dementia Care Specialists?
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.Tender Rose Dementia Care Specialists provide expert, one-on-one care at home. Our approach focuses on the person behind the disease, engaging them in fulfilling, meaningful activities while avoiding anger and anxiety triggers. We train our Memory Care Professionals in dementia-care best practices and keep them up to date on new techniques and advances.Our approach focuses on the person behind the disease, engaging them in fulfilling, meaningful activities while avoiding anger and anxiety triggers. We train our Memory Care Professionals in dementia-care best practices and keep them up to date on new techniques and advances.The mission of the Care Coordinator is to ensure that all Tender Rose clients receive top-quality dementia care. The Care Coordinator will monitor their clients’ health, provide training and support to the caregivers (Memory Care Professionals, MCPs) who work directly with the clients, and provide training and support to the client’s family members.Required Skills, Education, and Certifications2 years of direct care experience3 years experience in health care, elder care, social work, or related industry preferredManagement ExperienceExcellent customer service and conflict resolution skillsDementia knowledgeStrong social skillsCurrent driver’s license, proof of insurance, and reliable vehicleAbility to train and mentor with effective outcomesTakes initiative and is proactiveExcellent written, and oral communication skills and creative problem-solvingComputer proficiency and ability to document timely and accuratelyExcellent collaborator and team playerRelationship-building skills : pleasant, approachable, respectful, and professionalExecutes the job in a pleasurable mannerAbility to prioritize, plan, flex, and manage a very busy work environment.Current driver's license and proof of insurance; ability to travel up to 100% of the time in the field.Flexibility and adaptability to thrive in a fast-paced environmentAn entrepreneurial spirit, drive, and goal-oriented work ethicHigh energy and a positive attitude, with the ability to excel under pressurePhysical RequirementsAbility to travel to client homes and other locations dailyAbility to lift and carry up to 50 poundsAbility to sit, stand, and walk for prolonged periods of time throughout the workdayAbility to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.On Call AvailabilityPay : $70-80k / annual DOEBenefits for full time employees Medical / Dental / Vision InsuranceTouchCare VirtualCareLife InsuranceHealth Savings AccountFlexible Spending Account401(k) MatchingEmployee Assistance ProgramPTO Plan for Non-Exempt EmployeesFlexible PTO Plan for Exempt EmployeesHolidays and Floating HolidaysPet InsuranceTheKey is an equal opportunity employer.TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.California Residents Only : In accordance with Article 2 of the California Health and Safety Code -California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of anon-exemptiblecrime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.#LI-TK
Salary : $70,000 - $80,000
