What are the responsibilities and job description for the Veterinary Receptionist - Scarborough, ME position at Tender Touch Veterinary Hospital?
Who we are
Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you have excellent customer service skills and a passion for people? Do you LOVE the silliness of a kitten and gentle snuggles from a senior dog? If so, Tender Touch Veterinary Hospital wants YOU on its team!
We are on the hunt for an awesome veterinary Client Service Representative to add to its fantastic team. We currently have a full-time and a part-time position available.
Tender Touch Veterinary Hospital is a Fear Free certified practice focusing on relationship building, client education, compassion, and providing a whole-health approach to pet healthcare. We are more than a group of compassionate veterinary professionals; we are a supportive team that welcomes you to bring your authentic self. Want to show us the sweater you just knitted for your cat? Please do. Feel the need for a midday sing-a-long? We'll try our best to harmonize!
We take work-life balance and personal well-being seriously. Our 4-day work weeks and flexible hours reflect our belief in the importance of self-care. We also offer awesome benefits to support a healthy and positive work environment, including:
Financial Benefits:
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits:
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits:
- Quarterly Team Rewards Bonus Program
- State license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Think you're the veterinary Customer Service Representative we've been longing for? Fantastic! Apply today so we can get this PAW-ty started! Tender Touch Veterinary Hospital celebrates diversity and is committed to creating an inclusive workplace that represents a variety of cultures, perspectives, and skills. We can’t wait for you to join our team! No, seriously, apply now; we’re waiting!
Diversity, equity, and inclusion are core values at Tender Touch Veterinary Hospital. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
