Operations Manager

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The Tendit Difference

Tendit Group is a private equity-backed collective of best-in-class providers that, when combined, provide a full suite of external facilities services that improve curb appeal and keep properties fully operational. Our brands are the best at what they do in every city we operate in, leveraging years of experience and regional knowledge while representing the commitment to exceptional service that Tendit is known for. We have a unique approach in the marketplace, providing a complete package of services to building owners – a one-stop shop in a fragmented market. We are growing rapidly and have many opportunities for people who want to work hard and develop their careers with us. If this sounds like a place you'd like to be, we'd like to meet you!

Are you ready to join a team passionate about revolutionizing facility services? We're looking for individuals who are up for the challenge, want to make a difference, and are ready to take their careers to the next level. If this sounds like you, we can't wait to meet you!

About the Role

As the Operations Manager, you will oversee daily field operations, manage crews, ensure top-tier service delivery, and drive efficiency across our service lines. This role requires a strong leader with experience in managing field staff, coordinating logistics, and maintaining high standards in service and safety.

Key Responsibilities:

• Supervise, train, and schedule field technicians across pressure washing, sweeping, and snow removal services.
• Plan and dispatch crews and equipment to ensure timely and efficient service delivery.
• Conduct site visits and inspections, and ensure work meets company standards and client expectations.
• Serve as point of contact for clients regarding service performance, issue resolution, and work scope adjustments.
• Monitor maintenance schedules and readiness of fleet and field equipment.
• Enforce safety policies and procedures; ensure team compliance with OSHA and industry standards.
• Track KPIs, labor hours, and material usage; report to senior leadership with updates and improvement plans.
• Coordinate snow removal logistics during winter and ramp up sweeping/washing operations during peak seasons.

Qualifications:

• 3 years of operations or field management experience in a service-based industry (facility services, landscaping, construction, or similar)
• Strong knowledge of pressure washing, sweeping, and/or snow removal operations
• Proven leadership and people management skills
• Excellent organizational and communication abilities
• Ability to adapt to changing weather and seasonal demands
• Proficient in scheduling and routing software/tools
• Valid driver’s license (CDL preferred but not required) and

We’ve got you covered.

• At Tendit, we recognize the dedication our employees bring every day. We offer a comprehensive benefits package to support your health, finances, and well-being.
• Medical, dental, and vision plans
• 401K Retirement Savings Plan with a match
• Paid Time Off (PTO)
• Paid Holidays
• Paid Weekly
• Career progression in a rapidly growing company!

Compensation for this position is $65,000 - $75,000 annually, depending on experience.

Tendit Group is an equal-opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!