What are the responsibilities and job description for the Strategic Operations Director position at Tenex Capital Management?
As a portfolio company within Tenex Capital Management, we are seeking an accomplished and results-driven General Manager in the Saint Louis market. This key leadership role oversees daily operations, focusing on supply chain optimization, purchasing, inventory management, logistics, and sales strategy.
Operations & Supply Chain Excellence
- Oversight of all aspects of warehousing, inventory management, order fulfillment, and transportation logistics to ensure seamless operations.
- Implementing efficient receipt, storage, and dispatch processes while maintaining accurate inventory levels.
- Streamlining operations, reducing waste, and enhancing turnaround times through best practices.
- Developing and monitoring key performance indicators (KPIs) related to supply chain efficiency, cost control, and customer service levels.
- Cultivating strong relationships with suppliers and vendors for timely replenishment of stock and supplies.
- Driving process improvement initiatives, incorporating automation and technology to optimize distribution processes.
- Maintaining compliance with OSHA and other regulatory requirements to ensure a safe working environment.
Leadership & Team Development
- Providing strategic direction and leadership to warehouse, logistics, manufacturing, sales, and administrative teams.
- Developing and mentoring staff to enhance high performance, accountability, and professional growth.
- Establishing clear roles and responsibilities across departments to ensure smooth interdepartmental collaboration.
- Fostering a positive company culture that encourages innovation, efficiency, and continuous improvement.
- Implementing employee training programs focused on operational excellence and safety procedures.
Sales & Customer Engagement
- Developing and executing sales strategies to drive business growth and expand market reach.
- Identifying new business opportunities and potential clients to increase revenue streams.
- Maintaining and enhancing relationships with key customers to ensure high levels of customer satisfaction.
- Collaborating closely with the sales team to align operations with customer demands and market trends.
- Developing pricing strategies and contract negotiations to ensure profitability while remaining competitive.
Financial & Strategic Planning
- Creating and managing annual budgets to ensure financial targets are met or exceeded.
- Analyzing financial reports, sales data, and operational costs to identify opportunities for cost reduction and revenue growth.
- Working closely with the executive team to develop and execute long-term business strategies.
- Maintaining awareness of industry trends, competitive landscape, and market conditions to adjust business strategies as needed.
- Ensuring the company maintains strong financial health through effective cost management and resource allocation.
Tenex Capital Management Overview
Tenex Capital Management is a private equity firm that invests in middle-market companies. Our in-house team of hybrid investment professionals is skilled in operational leadership, investing, and capital markets structuring to maximize long-term value creation. We collaborate with management teams to capitalize on business and market opportunities, leveraging our deep operating experience to drive success. Learn more at
