What are the responsibilities and job description for the Tenmile Distillery Tour Guide position at Tenmile Distillery?
We are a distillery that makes Single Malt Whisky, Gin and Vodka. We have a tasting room bar, as well as many private events.
As a New York State Farm distillery, Tenmile Distillery continues the time-honored whisky traditions on which it was founded. Tenmile Distillery produces an assortment of hand-crafted sprits distilled from only the finest local ingredients in our world-class production facility, housed in a beautifully renovated dairy barn in the heart of the Wassaic Valley.
Tenmile Distillery is seeking a part-time Tour Guide to work weekends, holidays, and some weekdays. As a Tenmile Distillery Tour Guide, one will be responsible for, but not limited to, the following:
- Strive to make every visitor an influential "raving fan" as they experience our world class production facility, taste our award-winning spirits, and purchase our products.
- Lead accurate, informative, and memorable tours of the production facility, whisky warehouse, and tasting room.
- After the tour, guide guests through a comprehensive tasting of our spirits, engaging and entertaining groups of up to 12 at a time. Partnering with the bartender on duty to maintain a clean and professional tasting room environment.
- Provide exceptional customer service and personal connection.
- Professionally and confidently make suggestions for purchases and help visitors through the sales process.
- Partner with the other Tenmile team members to generate revenues and create raving fans.
Required Qualifications:
- High School Diploma or GED equivalent
- Ability to walk long distances and operate a cash register
- Strong communication skills
- Ability to handle multiple tasks at one time
- Ability and willingness to work non-traditional hours (nights, holidays and weekends)
Preferred Qualifications:
- Interest/experience in the craft spirits industry and single malt whisky
- Customer service/retail and or tourism experience
- Sales experience
Physical Qualifications:
- Ability to pick up and/or move objects up to 25 lbs. without assistance
- Ability to perform sedentary work that primarily involves standing and walking
Working at Tenmile Distillery
- Health insurance
- No strict dress code