What are the responsibilities and job description for the Technical Writer/Illustrator Job at Tennant in Minneapolis position at Tennant?
With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
Technical Writer / Illustrator
PURPOSE / SCOPE :
This position is responsible for the development of various technical publications, utilized by our customer base and service organization, along with maintaining documentation on multiple websites for global markets. The position will work closely with the engineering, product management, and other cross-functional teams to obtain the necessary information to develop and ensure accuracy of their deliverables in a timely manner.
GENERAL RESPONSIBILITIES :
- Create and maintain instructional content such as operator manuals, installation instructions, technical service bulletins, and Quick Start Guides using text, photography, and line art.
- Identify and reuse instructional content to obtain accuracy and consistency to help reduce translation costs.
- Create and maintain illustrations and parts lists for parts manual development and life cycle.
- Consult and coordinate with engineering on change requests to determine their impact on documentation.
- Online parts catalog product creation and ongoing maintenance.
- Maintain department technical publication records / files / metrics.
- Participate with cross-functional project teams.
REQUIRED EXPERIENCE & EDUCATION :
INTERPERSONAL & BEHAVIORAL SKILLS :
Begin your journey with us. Let's reinvent how the world cleans.
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
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