Foster Friendly Business Manager

Position Region: We are looking for applicants to who live near one of the major populations centers of Nashville, Memphis, Chattanooga, or Knoxville.

About Tennessee Kids Belong (TKB)

Tennessee Kids Belong (TKB) is a 501c3 organization launched in 2016 under America's Kids Belong. We employ a proven model to significantly enhance the lives of children in foster care by leading several programs and efforts across the state. Our passionate team, many with personal ties to foster care or adoption, works to ensure these children are seen, heard, and feel a deep sense of belonging in family, community, and society. We prioritize child-centered approaches and emphasize emotional intelligence and character alongside traditional metrics for success.

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About the Foster Friendly Business Program

The Foster Friendly App connects foster families with businesses offering discounts, services, and support. Families can easily find restaurants, stores, and service providers offering exclusive benefits, ensuring they feel welcomed and valued.

App Links

• Apple - https://apps.apple.com/us/app/foster-friendly/id1527363892
• Google - https://play.google.com/store/apps/details?id=com.tkb.fosterfriendly&hl=en_US&pli=1

The program mobilizes businesses across Tennessee to support foster families in practical, meaningful ways. By easing financial burdens and fostering belonging, businesses help families continue fostering and thrive.

Foster parents open their homes to children facing loss and trauma, often without enough community support. The Foster Friendly Business Program bridges that gap, ensuring families feel recognized and valued.

Businesses don’t just offer discounts—they offer belonging. A meal, a haircut, or a school supply discount can be the encouragement a family needs to keep going. For foster kids, these moments create lasting impact—a birthday party where they feel celebrated, a first job that changes their future. When foster families thrive, children experience stability, healing, and home.

With 500 businesses on board, the movement is growing. Together, we can make Tennessee a place where every foster family knows:"You are seen. You are valued. You belong."

Why This Matters

This isn’t just a job—it’s an opportunity to mobilize businesses, create real impact, and bring hope to foster families across Tennessee. By building Foster Friendly communities, we can ensure that families who open their homes to vulnerable children receive the support, encouragement, and resources they need to thrive.

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KEY RESPONSIBILITIES

1. Grow & Strengthen Business Partnerships

• Recruit and engage new businesses while maintaining strong relationships with existing partners.
• Develop and execute outreach strategies to expand local, regional, and national partnerships.
• Communicate regularly with businesses, collecting feedback and sharing impact stories.
• Ensure a seamless business partner journey from onboarding to long-term engagement.

2. Expand & Engage Foster Parent Users

• Increase Foster Friendly App usage among foster families.
• Build relationships with existing users to ensure awareness and engagement.
• Partner with foster agencies and support groups to expand program reach.
• Gather user feedback to improve the app and overall experience.

3. Ensure Quality & Accountability

• Audit businesses to ensure discounts and commitments are honored.
• Track and update business participation, addressing issues as needed.
• Maintain high program standards based on feedback from families and businesses.

4. Empower Regional Staff to Grow the Program

• Train and equip TKB’s Community Engagement Team on business recruitment and retention.
• Align program efforts with TKB’s broader mission and team workflows.
• Identify cross-program opportunities to integrate Foster Friendly efforts into other initiatives.

5. Collaborate on App Development & Tech Enhancements

• Act as the liaison with American Kids Belong staff and tech contractors to improve the Foster Friendly App.
• Provide user feedback to enhance functionality, listings, and user experience.
• Ensure app updates align with program goals and drive increased engagement.

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Ideal Candidate:

• Clear Communicator – Effectively engages businesses, makes compelling asks, and collaborates across teams to ensure program success.
• Sales Experience – Understands the full customer journey, from initial outreach to long-term engagement. Skilled in lead management, nurturing business relationships, and optimizing recruitment and retention strategies.
• Tech Oriented – Comfortable using CRMs, spreadsheets, automation tools, and digital platforms to enhance business engagement and improve user experience.
• Organized and Detail Oriented – Manages multiple partnerships, ensures quality control, tracks program success, and refines approaches based on data and feedback.
• Mission Driven – Passionate about foster care, community engagement, and making a lasting impact for foster families across Tennessee.

Additional Requirements:

• Must pass a background check.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 50 pounds.
• Completion of Trauma-Training course within first 90 days

Key Measurables

• Increasing Number of Businesses on App
• Improving the Quality of Discounts on App
• Increasing the total users on App
• Increasing the number of Active Users on the App
• Increasing the giving participation of Businesses who are on the App

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TKB’s CORE VALUES

• The Kids Are The Priority - At the beginning and end of the day, the kids in foster care are our singular value that drives our whole reason for being.
• We Honor All Voices - We recognize and celebrate the multitude of voices and perspectives that are drawn to support children in foster care. We strive to cultivate a collaborative ecosystem where diverse backgrounds and perspectives are valued and contribute to our collective mission.
• We Are Professionals - While compassion is crucial in our work, we also uphold professionalism as essential in our work. We strive for excellence in all aspects of our endeavors.
• We Practice The Health We Want in the Sector - We acknowledge the toll of working within flawed systems and prioritize self-care to sustain our effectiveness and commitment.
• We Believe in Pursuing Models That Work - Our dedication to meaningful change drives us to continuously seek, implement, and analyze best practices ensuring our efforts yield tangible results for children in foster care.

TKB's Current Tech Stack

• Salesforce
• Monday.com
• Google (Gmail, Suite, & Drive)
• Slack
• Hubspot
• PostHog
• Zapier

Benefits

• Unlimited Flexible Time-Off
• $300 monthly Health Stipend
• $750 annual Tech Stipend
• $500 annual Wellness Stipend
• Parental/Adoption/Foster Leave

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• Monday to Friday

Application Question(s):

• Regarding the job description, what inspired you to apply for this position?
• Do you have any connection to foster care and/or adoption that would motivate you in this position?

Ability to Relocate:

• Memphis, TN: Relocate before starting work (Required)

Work Location: Hybrid remote in Memphis, TN

Salary : $50,000 - $55,000