What are the responsibilities and job description for the Procedure Scheduler position at Tennessee Orthopaedic Alliance?
Description
Tennessee Orthopaedic Alliance is one of the nation’s largest orthopedic networks. TOA offers comprehensive medical and surgical treatment of bone, joint and soft tissue disorders. Our treatment is compassionate, conservative and prompt, providing patients with the specialized orthopedic care they deserve.
There are numerous reasons why TOA is an employer of choice; here are a few of them:
· Stability and Growth – TOA promotes long-term employment in positions as well as growth opportunities for those who want to further their career goals.
· Impact - TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and positively impacting patient lifestyles.
· Work Environment - The TOA team focuses on cultivating an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
· Total Rewards - TOA offers competitive salaries based on the current East Tennessee wage market, plus a comprehensive benefit package, including Medical, Dental, Paid Time Off, Extended Illness Bank and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.
Our TOA Procedure Scheduler play an important part in the daily operation of our clinics. This role partners with other clinical staff and administrative team members to ensure our patients receive excellent care. Our Procedure Scheduler demonstrate a deeply rooted compassion for helping our patients and are committed to making sure our operations run smoothly.
Responsibilities include:
1. Responsible for scheduling, rescheduling and cancelling all procedure(s).
2. Contacts area facility for available time for procedure.
3. Educates patient on all aspects of the procedure that is scheduled.
4. Schedules all pre-op clearance appointments with PCP or specialist.
5. Coordinates all paperwork needed to facility (Including: complete order sets, H & Ps and imaging).
6. Coordinates surgical representative through HIPAA compliant channels.
7. Works with physician to keep pre-operative, surgical protocols updated.
8. Schedules all initial follow-up appointments from procedure.
9. Completes informed consents.
10. Call in prescriptions according to MD protocol for procedure.
11. Scans/sorts all documentation related to completion of duties.
12. Other duties as assigned
Requirements
Requirements:
· Highschool diploma or equivalent
· You have an exceptional focus on the patient experience. You are passionate about providing excellent care to our patients and their families.
· You are energetic and have an enthusiastic pace at work. You are able to swiftly and accurately manage the flow of patients, without losing focus on patient care.
· You are flexible. You understand that no two days may be the same. It excites you to adjust to those changes.
· You are dependable. You have the capacity to be at work on time, every day so our patients can receive the care they need in a timely manner
TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers.
