Surgery Scheduler

Description

Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.

There are a number of reasons why TOA is an employer of choice; here are a few of them:

• Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20 locations across the state!
• Impact - TOA’s team members use our careers – whether in our clinics or our business office – to make a positive difference in the community by building relationships and helping patients live their best life.
• Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
• Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.

The Surgery Scheduler is responsible for coordinating and scheduling surgeries, ensuring a professional and courteous environment for patients and staff. 

1. Has the direct responsibility for scheduling procedures with the surgeon’s office personnel. 
2. Answers scheduling line by the third ring. 
3. Enters all required patient demographics and insurance information at the time of scheduling. 
4. Compares all information on physician order sheets to data entered in Advantx. Reconciles any discrepancies and makes notation in patient comments in Advantx. 
5. Works directly with the Clinical Director, or designee, to communicate any special requests, i.e., supplies, equipment for surgical procedures. 
6. Possesses a good working knowledge of insurance companies, i.e., Medicare, Medicaid, and commercial payers.  Able to link appropriate carrier to each case as scheduled. 
7. Working knowledge of Advantx and Managed Care Grid to ensure that all procedures scheduled are approved for reimbursement. 
8. Completes Credentialing Form when Advantx indicates that a physician is not credentialed for that procedure. 
9. Possesses a good working knowledge of medical terminology and surgical procedures and is competent in the definition and uses relating to scheduling. 
10. Informs Administrator and/or Clinical Director of all problems in a timely manner. 
11. Works with Administrator/Clinical Director in monitoring the schedule to maximize utilization of rooms and staff. 
12. Maintains a professional rapport with colleagues and all other employees. 
13. Informs registration and clinical staff of any cancellations for that business day. Makes appropriate entry in Advantx. 
14. Informs registration and clinical staff of add-ons for the same business day. 
15. Runs Insurance Verification sheet for add-ons and assists registration in preparing chart. 
16. Runs Daily Power minute meetings with PWSC leaders of each department. 
17. Performs all duties as assigned. 

Hours are 8:30am to 5pm. Monday thru Friday.

Requirements

QUALIFICATIONS AND EXPERIENCE:

• Understanding medical terminology
• ICD-9/CPT coding familiarity
• Strong organizational and interpersonal skills
• Familiarity with computers
• Knowledge of Orthopaedics preferred

TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers