What are the responsibilities and job description for the Customer Service / Administrative Assistant position at Tennessee Sign Company?
Job Description
Job Description
Benefits :Tennessee Sign Company is one of the fastest growing Sign and Graphics Companies in the Nation, due to the ability to attract and retain the best and brightest team members, delivering on creative and quality products and services, and encouraging an empowering mindset to help the company achieve its goals and objectives to build a set of business processes and procedures that help this franchise continue to grow year over year.
The Customer Service / Administrative Assistant position is a key contributor to our team in satisfying the customer's requirements for sign and graphic products and services while helping the team grow the business. This position greets walk in clients and over the phone resulting in increasing sales revenues for the team. In addition they assist the team with the execution of projects and administration tasks.
The ideal candidate has competence, character and experience in :
Experience in the sign and graphics industry.
Proven success in an inside sales role.
Training as a graphics designer and use of the Adobe Suite tools.
Submitting payroll reports and experience in bookkeeping.
Use of the ShopVox order management system, QuickBooks and Excel spreadsheets.
Shows a balance between being a specialist and a generalist.
A pleasant demeanor and quickly builds rapport with clients, team members and suppliers.
Has a commitment to continuous improvement and a creative mindset and can help move the client through an established process of fulfillment from design to final invoice and providing a solution for their sign and graphics needs.
Demonstrates attention to detail throughout their individual work.
Familiarity with various standard computer programs and the ability to learn new systems.
Achieved increased responsibilities through work performance in prior assignments.
Adopts a set of core values and principles that align with our organization.
Demonstrated loyalty to the organizational mission and is a true team player.
Comfortable preparing reports through analysis of data and researching regulations for team compliance.
