What are the responsibilities and job description for the Retail Convenience Store Manager position at TenneyBrook?
Job Summary:
We are seeking a highly organized and customer-focused Retail Convenience Store Manager to oversee the daily operations of our convenience store. The ideal candidate will have a passion for delivering exceptional customer service, managing a team, and achieving sales targets. This role requires excellent leadership skills, strong business acumen, and a thorough understanding of retail operations.
Responsibilities:
- Manage and lead a team of store employees, including hiring, training, and providing ongoing coaching and development to ensure high performance and employee satisfaction.
- Create and maintain a positive and inclusive work environment where diversity and teamwork are valued.
- Develop and implement strategies to drive sales and achieve store targets.
- Ensure the store is clean, well-stocked, and properly merchandised at all times.
- Monitor and analyze sales and inventory data to make informed decisions regarding pricing, promotions, and product selection.
- Maintain accurate records of inventory, sales, and financial transactions.
- Handle customer inquiries, complaints, and concerns in a professional and timely manner.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Stay up-to-date with industry trends and best practices.
Qualifications:
- Previous experience in a similar role within the retail industry, preferably in a convenience store or related field.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Proven ability to achieve sales targets and drive business growth.
- Strong problem-solving and decision-making abilities.
- Knowledge of inventory management and point-of-sale systems.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent required; bachelor's degree in business or a related field is preferred.
We offer a competitive salary and benefits package, including opportunities for advancement within our organization. If you are a results-oriented leader with a passion for customer service and the drive to succeed, we encourage you to apply for the position of Retail Convenience Store Manager.
