What are the responsibilities and job description for the Part time Member Service Associate position at Tennis Center Sand Point?
Join Our Team at Tennis Center Sand Point!
Company Overview:
Tennis Center Sand Point (TCSP) is Seattle’s premier indoor tennis facility. More than just a place to play, TCSP in NE Seattle is a thriving community of tennis lovers of all ages and levels. We’re passionate about providing outstanding service, fostering connections, and creating a welcoming environment for everyone who walks through our doors.
Position Overview:
The Member Services Associate (MSA) is the heart of our front desk operations, ensuring every member and guest has a top-tier experience. If you love engaging with people and being part of a dynamic team, this role is for you!
Key Responsibilities:
- Customer Engagement: Greet and assist members, provide detailed information about programs and services, and cultivate a friendly and welcoming atmosphere.
- Facility Operations: Handled court reservations, class registrations, and guest interactions; assisted with pro shop sales; helped maintain a clean and organized space.
- Team Collaboration: Work closely with the Senior MSA and Member Services Manager, attend staff meetings and training sessions, and provide administrative support as needed.
What We’re Looking For:
- Previous customer service experience (hospitality or sports industry experience is a plus!).
- Strong communication skills—friendly, professional, and clear.
- Tech-savvy—comfortable using MS Office, Google Suite, and scheduling systems.
- A team-oriented mindset with a passion for delivering great service.
- Tennis experience isn’t required, but if you love the game, even better!
Schedule:
- Currently, we are looking for the following shifts:
- Weekdays: 2:00 pm - 11:00 pm/Close
- Weekends: 6:30 am - 2:30 pm
Perks & Benefits:
- Starting pay: $21/hr., with opportunities for performance-based raises.
- Complimentary annual membership—play as much as you want!
- Discounts on classes, equipment, and apparel.
- A fun and supportive team that values community and great energy.
Join TCSP and be part of something bigger—where tennis, community, and great experiences come together!
About Tennis Center Sand Point:
Tennis Center Sand Point (TCSP) is the premier destination for tennis enthusiasts in the greater Seattle area. With a large and diverse membership of tennis players, TCSP is more than a facility - it's a vibrant community where players of all ages come together to play, connect, and belong. With top-notch tennis facilities and a commitment to fostering a welcoming and inclusive atmosphere, TCSP is the ultimate destination for those seeking not only exceptional tennis experiences but also a sense of community and camaraderie.
Salary : $21