What are the responsibilities and job description for the Med Staff Credent Clerk position at Tennova Health Care - Clarksville?
Job Summary
The Medical Staff Credentialing Clerk provides administrative support to the Medical Staff Services department, ensuring the timely and accurate processing of credentialing and re-credentialing applications for healthcare providers. This role collaborates with medical staff, licensing agencies, and insurance carriers to maintain up-to-date and compliant records. The Medical Staff Credentialing Clerk ensures accurate communication and coordination with medical staff, administration, and facility associates while handling sensitive and confidential information.
Essential Functions
- Processes credentialing and re-credentialing applications for healthcare providers, verifying required documentation and compliance with policies.
- Updates and maintains records for licenses, insurance, DEA registrations, and certifications, ensuring ongoing compliance for all providers.
- Communicates with medical office staff, licensing agencies, and insurance carriers to complete verifications and obtain required documentation.
- Provides administrative support to Medical Staff Officers, Department Chairs, and Committee Chairs, handling materials of a sensitive and confidential nature.
- Maintains calendars, schedules meetings, and distributes notices and reminders for medical staff meetings across assigned facilities.
- Facilitates communication and coordination with medical staff, administration, and all facility associates to ensure smooth operations.
- Orders and manages office supplies for the department to support daily operational needs.
- Assists in the orientation of students rotating with medical staff, ensuring effective scheduling and communication.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Associate Degree in Healthcare Administration or a related field preferred
- 0-2 years of experience in credentialing, administrative support, or a related role required
- 2-4 years of experience in credentialing or administrative support in a healthcare or hospital setting preferred
Knowledge, Skills and Abilities
- Proficiency in Microsoft Office Suite and credentialing software.
- Strong attention to detail and organizational skills.
- Effective written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong customer service and interpersonal skills.