What are the responsibilities and job description for the Customer Service Representative - Tennova Medical Group, Urology, Full Time, Days position at Tennova Knoxville Physician RMC - North Knoxville Medical Center?
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent. At least six months of previous customer service experience required. Familiar with standard concepts, practices, and procedures within a particular field.
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