What are the responsibilities and job description for the Product Manager position at Tennr?
About Tennr :
Today, when a doctor refers a patient to a specialist, they send that referral via fax. (Yes, in 2024, 90% of provider-provider communication is a 1980s fax). Naturally, a doctor wants their patient to receive quality care as quickly as possible - but messy documentation, lengthy clinical reviews, and a constant back and forth over fax slows everything down. And the document work isn't just data entry. It's fine-tooth reasoning over dozens of pages of clinical information at a level of complexity that has largely stumped existing automation systems (and tired humans).
Tennr built an automations platform centered around our suite of document-reading models (like RaeLLM™, a 7B model trained on 3M medical documents) to help your doctor ensure nothing is missed and help schedule your appointment so you can get better, faster.
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.
About the role :
Behind every document our models process, there is a patient who is waiting to receive care.
Every automation we build is in service of healthcare providers who are operating in service of patients. As such, we are looking for a product owner to drive action on our new Patient Operations team and help keep our automations performing at the highest standard of success.
To succeed in containing this inherently probabilistic technology inside of a reliable experience healthcare providers can depend on, you need to be data obsessed, operationally savvy, pretty technical, and most importantly, consistent in your pursuit.
There are a few ways our automations help patients :
- Processing their documentation faster helps them get to the scheduling process faster
- Giving healthcare providers visibility over their operations allows them to plan resources better which allows them to service patients better
- Reducing the administrative burden allows providers to spend more on clinicians to provide more care to more patients
You will have coverage over our entire suite of models and machine learning applications to ensure we're maximizing all of these value points. Creating visualizations and alerts, finely combing through data to keep it high quality, and coming up with plans to optimize the patient scheduling experience.
This role is a very cross-functional one. You will be working closely with our Front End and Machine Learning Engineering Teams as well as our Solutions Architects and Customer Success Managers to make sure our product is functioning in service of the patients. Expect to be on customer facing calls leading discovery, educating on best practices, and explaining Tennr's edge at a high-level.
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