What are the responsibilities and job description for the Sales Operations Coordinator position at Tenth Revolution Group?
Role Summary
The Sales Operations Coordinator will play a critical role in managing sales operations by supporting the General Manager and ensuring that all sales-related functions run efficiently. The ideal candidate will be highly organized , detail-oriented , and well-versed in D365 Finance & Operations (F&O) to manage customer setups, sales reporting, and administrative tasks.
Key Responsibilities
đź“Ś Sales Process Management: Ensure smooth sales operations, including order processing, customer setup, and retention strategies.
đź“Š Reporting & Analysis: Generate and analyze daily to weekly sales reports using D365 Finance & Operations (F&O) and Excel to provide insights and track performance.
🗓️ Calendar & Scheduling: Manage the General Manager’s calendar, meetings, and appointments to optimize workflow and efficiency.
🤝 Customer Relationship Management: Assist in customer retention efforts by maintaining strong relationships and ensuring timely follow-ups.
🔄 Operational Support: Work closely with the sales and logistics teams to ensure seamless coordination across departments.
📝 Administrative Oversight: Assist with key administrative duties, ensuring all tasks align with the company’s operational goals.
Qualifications & Requirements
- 2-3 years of experience in sales operations or administrative support
- Strong proficiency in D365 Finance & Operations (F&O) and Excel
- Highly organized with strong attention to detail
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong communication and interpersonal skills
- Experience in the home furnishings, importing, or logistics industries is a plus
