AI Delivery Leader

Our client, a leading FinTech/Financial Services company, is seeking a talented AI Delivery Leader to join their team. The AI Delivery Leader/Manager will be a critical member of the organization’s Transformation team and be responsible for the delivery of high-impact AI projects and use cases. The AI Delivery Leader/Manager will work closely with the Head of Transformation, AI Strategy & Enablement Leader, IT leaders and Scrum teams, and be supported by an AI Delivery Principal.

AI Program Management and Delivery

• End-to-end business diagnostics: Analyze and baseline business drivers, outline workflows and technology architecture, collect and analyze issues/data, shadow business team members, analyze process outputs, size opportunities for AI enhancement, summarize business diagnostics and AI enhancement opportunities for executive review
• Current and future state processes: Lead documentation of current state L2/L3 processes, identify inefficiencies for enhancement, manage redesign of new AI-enabled processes, lead AI use case workshops with business stakeholders, lead the documentation of requirements and partner with IT and product owners to ensure translation of requirements for AI delivery teams
• Business case build and value tracking: Collect baseline data, build and manage AI-enabled business case tied to KPIs, work drivers, efficiency unlock, etc. Perform sensitivity analysis against outcomes and define/implement approach for measuring long-term value.
• Tech and transformation PMO: Build and manage delivery workplan, assigning owners/responsibilities, consult on output quality and functionality, build weekly update materials, support development of steerco/board materials, etc.
• Solution testing and demo: QC of outputs against business workflows, reassessment of build work plan, plan and facilitate pilot testing and delivery
• Training: Develop training materials, and conduct train-the-trainer sessions, for assigned AI use case
• Project go-live and hypercare: Partner with IT and business leads to plan and execute project go-lives, stabilization, and hypercare with focus on business support and associate training/adoption. Coordinate with IT and business to define plans for long-term operation, maintenance, and ongoing functional enhancement of AI use cases.
• Change management and communication: Partner with business and transformation teams to outline change framework and owners across Ascensus teams, build initial drafts of working materials, assemble implementation playbook, draft communications and socialize with leaders, liaise on socialization meetings
• Supervision: Will oversee an AI Delivery Principal
  
  

Coordination with IT, Service, Operations and Sales teams

• Thought partner and support BUs and IT to define and deliver AI use cases. For example:

• Based on current state business processes, evaluate potential technical solutions including build vs. buy and vendor selection
• Partner with IT to define delivery and ongoing resourcing requirements
• Leverage delivery experience and learnings to provide insight and recommendations to business for AI use case expansion and enhancement to other adjacent business processes, use cases, and lines of business
  
  

Experience, Skills And Experience

• Bachelor’s Degree or MBA.
• 4 years implementing AI use cases at a top Consulting firm with experience across multiple end-to-end AI delivery projects. Application of agile methodologies required.
• Must have experience working at a Consulting firm supporting external clients and managing multiple full-cycle AI delivery projects and initiatives
• Strong understanding of AI technologies, data science, and machine learning algorithms. Ability to analyze complex business problems and define AI-driven solutions/approaches.
• Proven ability to drive AI project / use cases end-to-end independently.
• Strong working knowledge of Microsoft Office tools.
• Strong working knowledge of ChatGPT (or equivalent) tools.
• Excellent verbal and written communication skills.
• Excellent organizational skills including attention to detail and multitasking skills.
• Strong interpersonal skills to lead large-scale initiatives through collaboration with internal senior leaders.
• Can-do attitude with willingness to be hands on keyboard.
• Exceptional critical thinking skills and metrics-driven mindset.
• Excellent “speed to output”: Strong ability to work in a time sensitive environment while managing multiple, large-scale initiatives.
• For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better. If you are unsure of your internet speed before applying, please check with your service provider.
  
  

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