Systems Administrator

Our client, a leading healthcare data organization, is seeking a highly skilled Systems Administrator to join their team. This full-time role, based in Eagan, MN, involves providing technical support and maintenance for Linux and Windows systems. The ideal candidate will excel at managing and maintaining servers, offering end-user support, and demonstrating excellent communication skills and attention to detail. This position requires a versatile professional who can successfully balance multiple responsibilities in a fast paced environment.

Systems Administrator

Type: Full-Time

Job Summary

We are seeking an experienced and detail-oriented Systems Administrator to join our IT team. This role will be responsible for managing, maintaining, and supporting our IT infrastructure, including servers, networks, and end-user systems. In addition to standard systems administration duties, this role will provide desktop support and troubleshooting for internal users. The ideal candidate will have strong technical expertise, excellent problem-solving abilities, and a customer-focused approach.

Key Responsibilities

Systems Administration:

• Manage and maintain servers, networks, and IT infrastructure to ensure optimal performance, availability, and security.
• Perform routine system maintenance, including updates, patches, and backups.
• Monitor system performance and respond to alerts and incidents.
• Create and maintain system documentation, diagrams, and standard operating procedures (SOPs).
• Ensure compliance with security policies and standards, and support audits and vulnerability assessments.
  
  

Desktop Support:

• Provide Tier 1 and 2 support to end-users, resolving hardware and software issues for desktops, laptops, printers, and peripherals.
• Assist with onboarding and offboarding, including setting up and decommissioning accounts, devices, and access permissions.
• Install and configure desktop applications and operating systems.
• Troubleshoot and resolve network connectivity issues for users.
  
  

Project Support & Collaboration:

• Participate in IT projects, including upgrades, migrations, and new technology implementations.
• Collaborate with cross-functional teams to deliver IT solutions that meet business requirements.
• Act as a technical resource for junior team members, providing guidance and mentorship.
  
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 3 years of experience in systems administration and desktop support.
• Strong knowledge of Windows/Linux server administration, Active Directory, DNS, DHCP, and virtualization technologies.
• Proficiency in scripting and automation.
• Familiarity with network configuration and troubleshooting (e.g., switches, firewalls, VLANs).
• Experience with cloud platforms (e.g., Azure, AWS) is preferred.
• Excellent communication skills and the ability to work independently and in a team environment.
• Relevant certifications such as CompTIA Network , Microsoft Certified Systems Administrator (MCSA), or similar are a plus.
  
  

Key Competencies:

• Analytical thinking and problem-solving skills.
• Customer service orientation and ability to interact with non-technical users.
• Strong organizational skills with the ability to prioritize and multitask effectively.
• Attention to detail and a proactive approach to identifying and resolving issues.
  
  

Physical Requirements:

• Ability to lift and transport moderately heavy objects such as computers and peripherals.
• On-call availability and some weekend hours for maintenance or project support.
  
  

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