What are the responsibilities and job description for the Analyst (UAT) position at Tential?
Job Details
Position: Analyst 1
Location: Rockville
Job Profile Summary
Senior Analyst in CRED Application Quality and Business Support is responsible for the User Acceptance Testing (UAT) plan execution and ensuring the quality and functionality of the products before they are deployed to end-users and provide Business Support to manage issues found in production. Analyst works closely with cross-functional teams, including software developers, product managers, and quality assurance teams, to plan, execute, and manage UAT activities to meet project deadlines and deliver high-quality software solutions. Analyst is also responsible for managing the production support activities between the technology teams, the internal business units, external end users such as member firms, individuals, and other securities industry regulators. Analyst works with the CRED communications team to keep stakeholders informed of system changes and collaborates with the training team to identify and address training needs.
Job Description
UAT Management
Executes UAT test plans for complex, mission-critical software applications.
Collaborates with project stakeholders to define UAT objectives, scope, and deliverables aligned with CRED's strategic goals.
Create and maintain UAT test plans, test cases, and test scripts ensuring comprehensive test coverage.
Creates SQL scripts and calls APIs using Postman to identify test data and validate test cases.
Cross-functional collaboration between technology, product management and business teams to incorporate UAT into the agile development process.
Conducts risk assessments and develop mitigation strategies to address potential issues during UAT.
Continuously assesses and optimizes UAT processes, tools, and methodologies for maximum efficiency and effectiveness.
Incorporates industry best practices and emerging trends in UAT management into the organization's processes.
Business Support
Responsible for maintaining the reliability and performance of our software applications.
Ensures quick responses to the resolution of production issues and incidents, minimizing downtime and impact on end-users.
Collaborates with the technology team to implement proactive monitoring and alerting solutions.
Performs post-deployment reviews to identify and mitigate production issues early in the software development life cycle.
Maintains a robust issue reporting process and collaborates with stakeholders to triage the issues reported.
Maintains a comprehensive issue log across all CRED applications and work with the stakeholders to prioritize and create a roadmap for resolution.
Provides regular updates to department leadership on the status of application quality and actions taken to improve system stability.
Education & Experience Requirements:
Bachelor's degree in Computer Science, Information Systems, or Computer Engineering, and a minimum of 1 year of software development lifecycle experience.
Advanced degree preferred.
Understanding of software application architecture and API concepts.
Experience in creating complex SQL scripts.
Keen eye towards application quality and excellent troubleshooting skills
Past experience influencing decisions and building conscience across internal and external partners.
Knowledge of industry leading technology best practices including familiarity with technology methodologies including at least Agile and iterative.
Should be well organized, thorough, and able to handle competing priorities.
Ability to maintain focus and develop proficiency in new skills rapidly.
Experience working with business and industry leaders in coordinating the testing timelines.
Excellent communication (both oral and written) and interpersonal skills particularly in effectively managing relationships with a diverse group of clients/constituents with varying (often conflicting) interests.
Working Conditions:
Standard office working conditions.
Extended hours outside of normal business hours as needed.
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#Dice
Location: Rockville
Job Profile Summary
Senior Analyst in CRED Application Quality and Business Support is responsible for the User Acceptance Testing (UAT) plan execution and ensuring the quality and functionality of the products before they are deployed to end-users and provide Business Support to manage issues found in production. Analyst works closely with cross-functional teams, including software developers, product managers, and quality assurance teams, to plan, execute, and manage UAT activities to meet project deadlines and deliver high-quality software solutions. Analyst is also responsible for managing the production support activities between the technology teams, the internal business units, external end users such as member firms, individuals, and other securities industry regulators. Analyst works with the CRED communications team to keep stakeholders informed of system changes and collaborates with the training team to identify and address training needs.
Job Description
UAT Management
Executes UAT test plans for complex, mission-critical software applications.
Collaborates with project stakeholders to define UAT objectives, scope, and deliverables aligned with CRED's strategic goals.
Create and maintain UAT test plans, test cases, and test scripts ensuring comprehensive test coverage.
Creates SQL scripts and calls APIs using Postman to identify test data and validate test cases.
Cross-functional collaboration between technology, product management and business teams to incorporate UAT into the agile development process.
Conducts risk assessments and develop mitigation strategies to address potential issues during UAT.
Continuously assesses and optimizes UAT processes, tools, and methodologies for maximum efficiency and effectiveness.
Incorporates industry best practices and emerging trends in UAT management into the organization's processes.
Business Support
Responsible for maintaining the reliability and performance of our software applications.
Ensures quick responses to the resolution of production issues and incidents, minimizing downtime and impact on end-users.
Collaborates with the technology team to implement proactive monitoring and alerting solutions.
Performs post-deployment reviews to identify and mitigate production issues early in the software development life cycle.
Maintains a robust issue reporting process and collaborates with stakeholders to triage the issues reported.
Maintains a comprehensive issue log across all CRED applications and work with the stakeholders to prioritize and create a roadmap for resolution.
Provides regular updates to department leadership on the status of application quality and actions taken to improve system stability.
Education & Experience Requirements:
Bachelor's degree in Computer Science, Information Systems, or Computer Engineering, and a minimum of 1 year of software development lifecycle experience.
Advanced degree preferred.
Understanding of software application architecture and API concepts.
Experience in creating complex SQL scripts.
Keen eye towards application quality and excellent troubleshooting skills
Past experience influencing decisions and building conscience across internal and external partners.
Knowledge of industry leading technology best practices including familiarity with technology methodologies including at least Agile and iterative.
Should be well organized, thorough, and able to handle competing priorities.
Ability to maintain focus and develop proficiency in new skills rapidly.
Experience working with business and industry leaders in coordinating the testing timelines.
Excellent communication (both oral and written) and interpersonal skills particularly in effectively managing relationships with a diverse group of clients/constituents with varying (often conflicting) interests.
Working Conditions:
Standard office working conditions.
Extended hours outside of normal business hours as needed.
#LI-WB
#Dice
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