Demo

Systems Administrator

Tential
Eagan, MN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Our client, a leading healthcare data organization, is seeking a highly skilled Systems Administrator to join their team. This full-time role, based in Eagan, MN, involves providing technical support and maintenance for Linux and Windows systems. The ideal candidate will excel at managing and maintaining servers, offering end-user support, and demonstrating excellent communication skills and attention to detail. This position requires a versatile professional who can successfully balance multiple responsibilities in a fast paced environment.

Systems Administrator

Type : Full-Time

Job Summary :

We are seeking an experienced and detail-oriented Systems Administrator to join our IT team. This role will be responsible for managing, maintaining, and supporting our IT infrastructure, including servers, networks, and end-user systems. In addition to standard systems administration duties, this role will provide desktop support and troubleshooting for internal users. The ideal candidate will have strong technical expertise, excellent problem-solving abilities, and a customer-focused approach.

Key Responsibilities :

Systems Administration :

  • Manage and maintain servers, networks, and IT infrastructure to ensure optimal performance, availability, and security.
  • Perform routine system maintenance, including updates, patches, and backups.
  • Monitor system performance and respond to alerts and incidents.
  • Create and maintain system documentation, diagrams, and standard operating procedures (SOPs).
  • Ensure compliance with security policies and standards, and support audits and vulnerability assessments.

Desktop Support :

  • Provide Tier 1 and 2 support to end-users, resolving hardware and software issues for desktops, laptops, printers, and peripherals.
  • Assist with onboarding and offboarding, including setting up and decommissioning accounts, devices, and access permissions.
  • Install and configure desktop applications and operating systems.
  • Troubleshoot and resolve network connectivity issues for users.
  • Project Support & Collaboration :

  • Participate in IT projects, including upgrades, migrations, and new technology implementations.
  • Collaborate with cross-functional teams to deliver IT solutions that meet business requirements.
  • Act as a technical resource for junior team members, providing guidance and mentorship.
  • Qualifications :

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • 3 years of experience in systems administration and desktop support.
  • Strong knowledge of Windows / Linux server administration, Active Directory, DNS, DHCP, and virtualization technologies.
  • Proficiency in scripting and automation.
  • Familiarity with network configuration and troubleshooting (e.g., switches, firewalls, VLANs).
  • Experience with cloud platforms (e.g., Azure, AWS) is preferred.
  • Excellent communication skills and the ability to work independently and in a team environment.
  • Relevant certifications such as CompTIA Network , Microsoft Certified Systems Administrator (MCSA), or similar are a plus.
  • Key Competencies :

  • Analytical thinking and problem-solving skills.
  • Customer service orientation and ability to interact with non-technical users.
  • Strong organizational skills with the ability to prioritize and multitask effectively.
  • Attention to detail and a proactive approach to identifying and resolving issues.
  • Physical Requirements :

  • Ability to lift and transport moderately heavy objects such as computers and peripherals.
  • On-call availability and some weekend hours for maintenance or project support.
  • LI-AC1

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