What are the responsibilities and job description for the UX Designer - Digital Banking & Loyalty Programs position at Tential?
UX Designer - Digital Banking and Loyalty Programs
Role Overview :
Our client is seeking a highly skilled UX Designer with a passion for creating seamless, user-friendly digital experiences. This role is ideal for a versatile designer who excels in loyalty programs, team leadership, content strategy, and graphic design. You will design intuitive, customer-facing solutions for digital banking platforms and loyalty program experiences, with a focus on authenticated (behind-the-pin) environments.
Responsibilities :
Lead the end-to-end design process for digital banking and loyalty program interfaces, from research and ideation to prototyping and delivery.
Collaborate with cross-functional teams, including developers, product managers, and marketing, to design and refine customer-facing features.
Leverage your expertise in one or more of the following :
Loyalty Program Design : Develop intuitive, authenticated user experiences for member rewards and engagement programs.
Design Team Leadership : Guide and mentor design efforts, fostering collaboration and innovation.
Content Writing : Craft concise, user-focused digital content that aligns with design goals.
Graphic Design : Create visually engaging assets and interfaces to enhance user interaction and satisfaction.
Conduct user research, testing, and iteration to ensure designs meet customer needs and business objectives.
Maintain and evolve design standards and guidelines for digital platforms.
Qualifications :
3 years of experience in UX design, with a focus on digital banking or customer-facing platforms.
Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
Demonstrated expertise in at least two of the following : loyalty programs, team leadership, content writing, or graphic design.
Strong understanding of user-centered design principles and best practices.
Exceptional communication and collaboration skills.
Experience working on authenticated digital experiences is a plus.
Preferred Skills :
Familiarity with financial services or similar industries.
Ability to translate complex requirements into simple, user-friendly designs.
Analytical mindset to evaluate user feedback and data to refine designs.
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