What are the responsibilities and job description for the Auto Repair Technician - Ford Mobile Service Tech position at Tenvoorde Ford?
What Employees Love about Tenvoorde Ford
Daily / Weekly engagement with ownership / management team - we take every opportunity to listen and make our team feel valued. This is where our best ideas come from.
Unique opportunity to be part of a NEW way of doing service by bringing the shop TO the customer!
GUARANTEED 40 HOUR WORK WEEK PLUS FLAT RATE INCENTIVE PAY
Upward mobility - Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.
Positive, family-oriented culture where great careers are born - Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.
Standard benefits options (medical / dental / vision etc.)
Local Mechanics Union Membership
Learning new skills - Paid Ford Certification Training
Uniforms provided
The Tenvoorde Family is seeking an amazing Mobile Service Technician!
Have you been told you're the person that can fix anything and everything? Bored with general maintenance and oil changes? Are you great with people and feel your talents are waisted not being in front of customers? Are you looking for a career that offers stability, opportunity and a better work-life mix? If so, we are looking for someone just like you! Tenvoorde Ford has been selected along with a small group of Ford dealers nationwide to have Mobile Service! This is an opportunity to get trained by Ford, have dealer provided tools, have virtually endless work, use a company provided vehicle and be an essential piece of the future of the vehicle service industry!
Responsibilities
What does a Mobile Service Technician Do?
Works with business development center to develop a daily and weekly work plan.
Drive / Ride in a company provided vehicle bringing the service department TO the customer!
Deliver a world-class service experience by utilizing modern technology to maintain and repair customer vehicles.
Become a repair expert to help assist other technicians with difficult problems - we are looking for team players.
Champion the Mobile Service Department by helping create new processes that will help Mobile Service be more effective.
Be the "go-to" person for all Mobile Service questions
Build and maintain collaborative partnerships with the Parts Department, Advisors, Service Manager and General Manager. in fulfilling the mission, vision, and strategic plan of the organization.
Develop and maintain an in-depth understanding of Ford recall and warranty guidelines.
Prioritize and plan work-flow to meet customer needs and department demands
Coordinate with Parts Department to ensure parts availability to complete repairs in the most efficient way possible.
Road test vehicles to verify problems and again to inspect repair results
Complete service and repair assignments correctly to pass quality inspection - "fix it right the first time"
Recommend additional services that vehicle will need according to Ford standards.
Ability to effectively communicate with customers to explain upsells and completed repairs.
Must be willing to use personal device to take photos and / or videos of broken / worn parts. Photos / Videos are transferred within 3rd party app, no personal information is shared with customer - only the photos and videos uploaded.
Meet or exceed productivity and quality goals.
Qualifications
Must be a "team player"
Exceptional ability to learn and grow
Amazing work ethic
Detail oriented
Ability to learn from veteran staff
Outstanding ability to work with a team and take direction
Ability and willingness to adopt modern technology into repair process for a better customer experience.
At leas 1-3 years of experienced as a Lube Tech, Tech 1 or level 1 technician.
Must have a valid driver's license
Must have a clean driving record
High School Diploma / Industry Certification equivalent required
Strong written and verbal communication skills
Proficiency in use of common mechanic shop tools including computerized equipment.
Ability to bend, move, lift and physically perform duties in the scope of this position.
Good to Know Before You Start!
Be prepared to work hard and be rewarded!
Tenvoorde Ford customers get the highest level of customer service and a world-class experience by fixing the vehicles in a timely manner and fixing it right the first time.
Moderate computer skills are needed
Be open minded! This is a new program that will have opportunities for you to share your success with Ford Corporate Mobile Service team. Your idea could be used across the nation!
You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
Be prepared to work indoors and outdoors year round (reasonable weather permitting).
Always be alert and aware of your surroundings
Come to work with a positive attitude and strong work ethic.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Auto Repair Technician - Ford Mobile Service Tech?
Sign up to receive alerts about other jobs on the Auto Repair Technician - Ford Mobile Service Tech career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Auto Repair Technician - Ford Mobile Service Tech jobs in the St. Cloud, MN area that may be a better fit.
We don't have any other Auto Repair Technician - Ford Mobile Service Tech jobs in the St. Cloud, MN area right now.
